Surface Pro 7 display brightness does not chage

Anonymous
2019-11-21T22:50:00+00:00

Hi,

Anyone has the same issue as me?

When I change brightness with keyboard it does change to 30-50% only (no visible change).

When changing in side swipe, with touch it allows me to change 0%-100% (no visible change)

I tried with nigh mode off... no change

Tried windows setting ... no change

Ambient light On/Off... no change

Can anyone help?

Marek

Surface | Surface Pro | Display and screen

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  1. Anonymous
    2021-03-12T13:40:14+00:00

    After I clicked "No" the diagnostic tool simply went to the next test with no solution. My mind is beyond blown.

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  2. Anonymous
    2021-03-12T07:26:02+00:00

    UPDATE!... I looked up how to restart if Surface Pro wont come on... hold power button and volume control button simultaneously for at least 15 seconds. The screen went dark (i.e. the windows symbol disappeared. And then when I hit the power button, it reloaded and brightness issue was resolved! So the above protocol does appear to have resolved the issue... also now communicating wirelessly with printer again. Thanks!!

    It works on mine. Great tip! Appreciate!

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  3. Anonymous
    2021-02-26T21:11:54+00:00

    This did the trick beautifully! Thank you.....

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  4. Anonymous
    2021-02-19T16:36:53+00:00

    I used the intel driver assistant as previously suggested by Marilyn. Located here. https://downloadcenter.intel.com/download/28425/Intel-Driver-Support-Assistant

    It updated everything and I actually keep it running now so it can keep it up to date. Everything is smoother now. I can't recommend it enough.

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  5. Anonymous
    2021-02-19T12:31:33+00:00

    This made my screen really small but it didn’t fix the brightness problem.. how can I get my screen back to the way it was?

    (Also any other suggestions for the brightness issue?)

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