Surface Pro 7 display brightness does not chage

Anonymous
2019-11-21T22:50:00+00:00

Hi,

Anyone has the same issue as me?

When I change brightness with keyboard it does change to 30-50% only (no visible change).

When changing in side swipe, with touch it allows me to change 0%-100% (no visible change)

I tried with nigh mode off... no change

Tried windows setting ... no change

Ambient light On/Off... no change

Can anyone help?

Marek

Surface | Surface Pro | Display and screen

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  1. Anonymous
    2020-05-21T01:13:34+00:00

    For those wondering how to do this.

    1. press "windowskey + r" 
    2. type "devmgmt.msc" hit enter

    3)Click the arrow next to "Display Adapters" to see the drop down of drivers

    1. Right click the driver and click uninstall, then uninstall again on the popup . The only one I had was "Intel(R) Irish(R) Plus Graphics", but yours may be different I think depending on what you're using.

    This made my screen get really small but when I restarted everything was all gravy and I can finally see again.

    This worked for me as well!!! Omg, I've only had my Surface Pro 7 for a week and this was driving me insane. I was losing my mind! Hahaha. Thank you, guys!

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  2. Anonymous
    2020-04-02T11:15:28+00:00

    i found that a simple restart fixed my problems with brightens and all thing you tried i did and the brightness didn't change with the keyboard way or the side bar thing

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  3. Anonymous
    2020-03-26T23:58:17+00:00

    Go into the device manager and uninstall the display driver.

    Then reboot and wait for them to reinstall.

    this one definitely sorted out the issue for me!

    thanks mate!

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  4. Anonymous
    2020-03-24T18:47:13+00:00

    Thanks.  This worked well.

    Does anyone know what causes this problem?

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  5. Anonymous
    2020-03-15T23:37:43+00:00

    This worked for me too. Many thanks!!

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