cameras are not working on my Surface PRO X device. [Answered]

Anonymous
2023-05-23T09:08:05+00:00

Error code 0xA00F4271<MediaCaptureFailedEvent> (0x80004005).

I've run trough the Get Help App on my device but after following all the steps camera is still not running.

Any help?

Surface | Surface Pro | Sound and camera

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Anonymous
2023-05-25T00:42:32+00:00

Updated 5/26/2023 - 10:45PM EDT

We are aware that customers using Surface Pro X were having issues using the built-in cameras and we have resolved this issue with a driver update.   Please go to Windows Update to install the new driver named Microsoft Corporation – System Hardware Update – 5/26/2023.

For more information, visit Windows release health.

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  1. Anonymous
    2023-05-23T22:39:26+00:00

    LOL...I still can't believe this worked (as a workaround. NOT a fix.). *facepalm*

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  2. Anonymous
    2023-05-23T23:10:46+00:00

    Same issue, same day

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  3. Anonymous
    2023-05-24T01:12:41+00:00

    I have contacted the Microsoft Support. They told me we can do nothing but the only way is to manually set the system time back by one month and wait for next patch. They haven't fogure out why this is happenning.

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  4. Anonymous
    2023-05-24T01:47:30+00:00

    Same issue here. So much wasted time today trying to get it working, still not working.

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