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Error code 0xA00F4271<MediaCaptureFailedEvent> (0x80004005).
I've run trough the Get Help App on my device but after following all the steps camera is still not running.
Any help?
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Updated 5/26/2023 - 10:45PM EDT
We are aware that customers using Surface Pro X were having issues using the built-in cameras and we have resolved this issue with a driver update. Please go to Windows Update to install the new driver named Microsoft Corporation – System Hardware Update – 5/26/2023.
For more information, visit Windows release health.
Thanks a lot for the quick fix. I installed the hotfix and the Cams are back on.
Who knew that I actually missed Hello -- it's usually too slow for me, but with it back on I realize how convenient it can be.
We tend to appreciate things more after we lose them...
Problem Now Fixed.
Took Microsoft Long Enough.
Hopefully they will be on the Ball and have things like this and More Scheduled a few Months in Advance to get everything fixed and then pushed out through Updates before another issue like this happens again.
The camera functionality is fully back, thanks to Microsoft... but resolving issues urgently should be paramount
