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Error code 0xA00F4271<MediaCaptureFailedEvent> (0x80004005).
I've run trough the Get Help App on my device but after following all the steps camera is still not running.
Any help?
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Updated 5/26/2023 - 10:45PM EDT
We are aware that customers using Surface Pro X were having issues using the built-in cameras and we have resolved this issue with a driver update. Please go to Windows Update to install the new driver named Microsoft Corporation – System Hardware Update – 5/26/2023.
For more information, visit Windows release health.
Drivers Update came through approx. 9:15 EST
Camera back on.
Cameras works well again
FYI... my Surface Pro X just downloaded the following update. All cameras, including Windows Hello, are back online:
Microsoft Corporation - System Hardware Update - 5/26/2023
I left Apple because the Surface Pro X was so impressive. . . Until it wasn’t. This camera issue is a killer. I do Zoom Meditations and contract negotiations. NOT with this camera issue. I got a ton of **** going to MS. Turns it wasn’t ****. The detractors nailed it. MS HAS 48 hours to fix this or I’ll have to go back to APPLE just to keep my business going.
