cameras are not working on my Surface PRO X device. [Answered]

Anonymous
2023-05-23T09:08:05+00:00

Error code 0xA00F4271<MediaCaptureFailedEvent> (0x80004005).

I've run trough the Get Help App on my device but after following all the steps camera is still not running.

Any help?

Surface | Surface Pro | Sound and camera

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Anonymous
2023-05-25T00:42:32+00:00

Updated 5/26/2023 - 10:45PM EDT

We are aware that customers using Surface Pro X were having issues using the built-in cameras and we have resolved this issue with a driver update.   Please go to Windows Update to install the new driver named Microsoft Corporation – System Hardware Update – 5/26/2023.

For more information, visit Windows release health.

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  1. Anonymous
    2023-05-23T17:04:47+00:00

    Same issue here. Running Window 11 (22624.1755 ni_release)

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  2. Anonymous
    2023-05-23T16:43:11+00:00

    Same issue here just happened to me as well must be a driver issue of some sort.

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  3. Anonymous
    2023-05-23T16:24:57+00:00

    Me too, issues started today. Yesterday everything worked fine. I don't see rollback on drivers, not sure what changed

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  4. Anonymous
    2023-05-23T15:41:30+00:00

    Ditto here on the issue.

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