cameras are not working on my Surface PRO X device. [Answered]

Anonymous

Error code 0xA00F4271<MediaCaptureFailedEvent> (0x80004005).

I've run trough the Get Help App on my device but after following all the steps camera is still not running.

Any help?

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Answer accepted by question author

Anonymous

Updated 5/26/2023 - 10:45PM EDT

We are aware that customers using Surface Pro X were having issues using the built-in cameras and we have resolved this issue with a driver update. Please go to Windows Update to install the new driver named Microsoft Corporation – System Hardware Update – 5/26/2023.

For more information, visit Windows release health.

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145 additional answers

Anonymous

2023-05-24T02:51:01+00:00

same problem!!!!
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Anonymous

2023-05-24T02:20:40+00:00

DaddyDaddyDO:

You are the BEST!!! A god!! If we went back in time several decades I would bear your children!

I can now Zoom read books to my grandchildren. I was juuuuuust about to hit the order link in Amazon for an external camera.
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Anonymous

2023-05-24T02:20:36+00:00

Same here! Camera not working.

0xA00F4271<MediaCaptureFailedEvent> (0x80004005)
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Anonymous

2023-05-24T02:07:53+00:00

Go to Date&Time Settings > Turn Off Set Time Automatically > Set the date and time Manually > Set the time to April. Then the camera should work now. Don't go to the Geek Squad, they won't help.
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