cameras are not working on my Surface PRO X device. [Answered]

Anonymous
2023-05-23T09:08:05+00:00

Error code 0xA00F4271<MediaCaptureFailedEvent> (0x80004005).

I've run trough the Get Help App on my device but after following all the steps camera is still not running.

Any help?

Surface | Surface Pro | Sound and camera

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Anonymous
2023-05-25T00:42:32+00:00

Updated 5/26/2023 - 10:45PM EDT

We are aware that customers using Surface Pro X were having issues using the built-in cameras and we have resolved this issue with a driver update.   Please go to Windows Update to install the new driver named Microsoft Corporation – System Hardware Update – 5/26/2023.

For more information, visit Windows release health.

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  1. Anonymous
    2023-05-26T11:21:31+00:00

    I'm afraid it's qualcom driver certificate. Microsoft probably does not have code to compile and sign. Now it's about Microsoft hunting Qualcom .... Than sanity and quality check .... Well few weeks could be a good time. We are doomed.
    :vomit:

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  2. Anonymous
    2023-05-26T11:00:16+00:00

    I roll back to windows 10 and same issue , it's a big problem !! surface pro x

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  3. Anonymous
    2023-05-26T11:00:07+00:00

    It would seem as though it's an expired windows certificate. You could fix this quickly. We are still waiting. Please hurry, date change it not the fix.

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  4. Anonymous
    2023-05-26T10:54:29+00:00

    i have the same issue as well. Any fix would be helpful

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