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Error code 0xA00F4271<MediaCaptureFailedEvent> (0x80004005).
I've run trough the Get Help App on my device but after following all the steps camera is still not running.
Any help?
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Updated 5/26/2023 - 10:45PM EDT
We are aware that customers using Surface Pro X were having issues using the built-in cameras and we have resolved this issue with a driver update. Please go to Windows Update to install the new driver named Microsoft Corporation – System Hardware Update – 5/26/2023.
For more information, visit Windows release health.
You are right it is a License thing, the date cut off is <22nd May 2023 - camera works, post 22nd May 2023 - camera does not work.
Micrsoft that is poor
omg its a license problem....... dont bother trying to fix it people (i set my date to 2 month prior its working fine)
@microsoft please issue patch soon thank you
Same problem here. Contacted MS support last night and tried everything including resetting to factory. Nothing worked. Now I have every app to reinstall and lost some (unimportant) files. Waiting for a fix.
Thank you! I tried to download updated drivers, but obviously there were none available. Great news!
