Surface pro 4 - clock speed of CPU keeps the same

Anonymous
2016-08-03T03:19:10+00:00

After updating to windows 10 (1607), I find that the clock speed of the CPU keeps to be 2.92GHz when plugged, and to be 2.47GHz when using battery. My surface pro 4 has a core i5 CPU. It seems strange because the clock speed of CPU should change with the workload in the Task Manager. Does anyone have the same problem?

Surface | Surface Pro | Display and screen

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Anonymous
2016-08-31T01:11:30+00:00

Fixed with today's update. Thanks, MS!

NOTE: I had to reboot twice after updating. So if anyone is not seeing the fix try a restart.

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  1. Anonymous
    2016-08-04T13:21:52+00:00

    I completely agree... But I am leaving in 3 days for a month, and I won't have the resources with me that I have now to fix any issues just in case it gets really bad (like having my server send down all my files). So, I decided to just do it now. It worked.

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  2. Anonymous
    2016-08-04T18:09:56+00:00

    I tried to reset my computer. But nothing changes, the CPU is still high.

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  3. Anonymous
    2016-08-05T12:45:22+00:00

    I had the same problem and it was solved by re-installing the update via the Media Creation Tool:

    https://www.microsoft.com/en-us/software-download/windows10

    You do not have to create a USB stick, only execute the tool to update your device.

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  4. Anonymous
    2016-08-05T14:53:33+00:00

    Fixed it for me as well.

    Thanks !

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