Surface pro 4 - clock speed of CPU keeps the same

Anonymous
2016-08-03T03:19:10+00:00

After updating to windows 10 (1607), I find that the clock speed of the CPU keeps to be 2.92GHz when plugged, and to be 2.47GHz when using battery. My surface pro 4 has a core i5 CPU. It seems strange because the clock speed of CPU should change with the workload in the Task Manager. Does anyone have the same problem?

Surface | Surface Pro | Display and screen

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Anonymous
2016-08-31T01:11:30+00:00

Fixed with today's update. Thanks, MS!

NOTE: I had to reboot twice after updating. So if anyone is not seeing the fix try a restart.

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  1. Anonymous
    2016-08-31T04:12:42+00:00

    In addition to the hints provided, thanks by the way!

    If rebooting twice still doesn't fix the cpu scaling issue, reset your power scheme to default then reboot again.

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  2. Anonymous
    2016-08-31T02:03:19+00:00

    Fixed with today's update. Thanks, MS!

    NOTE: I had to reboot twice after updating. So if anyone is not seeing the fix try a restart.

    Fixed for me as well.  Thanks for the hint about the second reboot.  I also had to reboot twice even though the system never prompted for the second reboot.

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  3. Barb Bowman 80,805 Reputation points MVP Volunteer Moderator
    2016-08-28T10:00:21+00:00

    no idea.. sorry....

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  4. Anonymous
    2016-08-28T07:02:18+00:00

    Hi Barb,

    Thanks for the news! Do you happen to know from your contacts if this problem has an impact on battery life?

    There are those who claim that it's just a graphical glitch in the UI which shows the max speed used but does not really reflect the actual CPU utilization.

    Any useful feedback is appreciated!

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