Personally, given what you posted on your vide I'd advise you to contact Microsoft support and get a warranty replacement.
Surface pro 4. Screen shake.
Hi, every one. I have problem with my SP4. Half of the screen shake. I never drop my surface. I install all updates. Maybe some one help me? Video: https://www.youtube.com/watch?v=pk69BrQXxvg
Surface | Surface Pro | Display and screen
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Anonymous
2017-10-30T13:36:19+00:00 I too have this problem and tried various things to no avail. I'm guessing and hoping that it is an update issue. Would be really good if it was resolved in the next update. For now, I'm using an external monitor which does not shake. Microsoft can be frustrating!
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Anonymous
2017-11-03T11:52:17+00:00 I have the same thing, and am very sick of my Suface Pro 4! I use an external monitor as well, which doesn't shake. I may bring it in to the Microsoft store and see what they say. This is pretty annoying, and Microsoft really needs to fix it.
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Anonymous
2017-11-09T06:43:56+00:00 Hello,
So far, I have experienced, it does not relate to the heat or wifi.
Probably it may relate to Microsoft updates.
Sorta looks like a heat problem.
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Anonymous
2017-11-16T15:27:05+00:00 Also having this issue, it seems to get worse the longer I am using my surface. It works fine when it is first turned on but after about 15 mins it starts flickering and there is a black line near the top of the screen which flickers in widths and makes the screen shake.
At the moment it only does if the screen isn't refreshed and is left idol for around 5 seconds, but if I am using my surface for a few hours then the whole thing goes blurry and the screen is constantly shaking.
If it is a hardware issue then I'll have to pay fior a repair :(