Surface pro 4. Screen shake.

Anonymous
2016-03-06T18:30:14+00:00

Hi, every one. I have problem with my SP4. Half of the screen shake. I never drop my surface. I install all updates. Maybe some one help me? Video:  https://www.youtube.com/watch?v=pk69BrQXxvg

Surface | Surface Pro | Display and screen

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Anonymous
2016-03-07T11:58:51+00:00

Personally, given what you posted on your vide I'd advise you to contact Microsoft support and get a warranty replacement.

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  1. Anonymous
    2017-08-03T05:44:30+00:00

    I am having the same problem in Taiwan. 

    Too bad the warranty of my SP4 is expired.

    And you know what...

    I spend USD1800 to buy it in May 2016.

    They said I need to pay about USD 500 to get repaired.

    But the new-repaired one, they only warantee for another 3 month...

    What should I do with it now?

    Its just like a high-tech trash to me now...

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  2. Anonymous
    2017-06-18T21:59:39+00:00

    I just experienced the same issue today. I went ahead and removed my graphic drivers with the delete option from device management. After restarting I went back to device management and updated the graphic drivers. All looks good. Hope it helps.

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  3. Anonymous
    2017-06-05T08:33:57+00:00

    May it be firmware updates? Because when you reset the OS firmware won't reset I guess.

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  4. Anonymous
    2017-06-05T03:09:28+00:00

    That is the case: any graphical change on the screen will stop the screen shaking. However, fully reset did NOT solve it for me. I ordered a Microsoft repair service and they just exchange my surface with a new one, and the problem is gone, temporarily.

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