Surface Book 2: External Monitor Flickering

Anonymous
2018-06-21T02:17:54+00:00

I bought a Surface Book 2 last month.  Yesterday, I started using it with an external monitor (connected to the SB through a HDMI to USB-C adapter). 

The external monitor flickers and disconnects once every 2 minutes, and then returns, only to flicker/disconnect again, repeatedly.  This makes working with an external monitor unbearable.

I see that many people have asked similar question re. the SB, but I could not find a reliable and actionable solution.

Can you please help me?

Thank you.

Surface | Surface Book | Display and screen

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  1. Anonymous
    2020-01-14T22:59:21+00:00

    This solution didn't work for me - gonna buy a usb c to HDMI adaptor then run it through a regular hdmi to hdmi cable and see if that works.

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  2. Anonymous
    2020-01-14T20:20:47+00:00

    I am using a 3' DP to HDMI cable. Works great.

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  3. Anonymous
    2020-01-14T19:27:50+00:00

    I'm using a longer HDMI cable for an HDTV but it will only work with an active adapter to boost the signal. For a 4K monitor I use a DP cable. The Surface Book puts out such a weak signal it's better to use DP if you can.

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  4. Anonymous
    2020-01-14T19:12:05+00:00

    Have you tried a shorter cable? Using a 3' cable instead of a 6' cable solved the problem for me.

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  5. Anonymous
    2020-01-14T18:50:36+00:00

    Unfortunately the Surface Book will only use the Intel processor as a display adapter.

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