Same problem here. After waking my SurfaceBook 2 15" from sleep or detaching the tablet, one of the two external monitors starts to flicker. Reboot solves the problem until the laptop goes to sleep again.
Surface Book 2: External Monitor Flickering
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
I bought a Surface Book 2 last month. Yesterday, I started using it with an external monitor (connected to the SB through a HDMI to USB-C adapter).
The external monitor flickers and disconnects once every 2 minutes, and then returns, only to flicker/disconnect again, repeatedly. This makes working with an external monitor unbearable.
I see that many people have asked similar question re. the SB, but I could not find a reliable and actionable solution.
Can you please help me?
Thank you.
Surface | Surface Book | Display and screen
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
55 answers
Sort by: Most helpful
-
Anonymous
2018-11-07T01:12:39+00:00 -
Anonymous
2018-07-29T20:39:20+00:00 Hi Marby,
After having completed downloading and installing the firmware from this link (latest firmware update), the problem was solved for three weeks.
However, last week the problem came back and the external monitor keeps getting disconnected every 2 minutes.
Do you know of a solution to this?
Is there a newer version of the firmware you can link me to?
Thank you.
-
Anonymous
2018-07-18T12:55:41+00:00 The mini display port would be if you had a Surface dock. If you insist on using the USB-C connection you can get a USB-C to display port cable.
-
Anonymous
2018-07-18T12:44:49+00:00 Thank you, Martin.
Regarding what you said in your reply: "If you are only using one monitor and it has a display port connection you can also use a mini display port to display port cable."
Yes, my Dell external monitor has a Display Port connection. But the SB 2 does not have a Mini Display Port connection, right?
-
Anonymous
2018-06-24T21:54:00+00:00 Hi Danilo,
Thank you for giving us an update. The Graphics driver can be checked by going to Device Manager > Display Adapter. Since the device is already updated and the issue still persists, we suggest that you follow the steps provided in this **article**to resolve the issue.
For reference, you may also check this article: Connect Surface to a TV, monitor, orprojector.
Kindly update us with the results so we could further assist you.