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I connected my Surface via HDMI to watch some movies on the home theater system, but I'm only hearing sound through the Surface speakers. How do I get audio to go through HDMI so that I can use my nice home theater sound system?
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi all.
I found probably a solution. When I connected the HDMI I only heard the sound in the surface and at the sound devices box the HDMI option won't appear, so I get in into Device Manager and Right click on my Surface and Scan for HW changes, then the sound starts to listen on the Home Theater. I expect this probably works in most of cases like me.
Regards.
Greetings all,
Please contact the manufacturer of you television for furthers support and possible firmware updates. This feature works with other TVs.
Use the Sound applet in control panel to check what audio devices are installed. If you have a choice make sure the right one is selected.
With 11 pages on this thread and it is already answered few are going to see your question and have you read it through and looked at the possible solutions? If you have then it might be better to start your own question.
Detail what you have tried and what your hardware is, with laptops because everything is on the motherboard getting audio onto the HDMI is normally inbuilt but with desktops it could be different. Even with a desktop if you are using an integrated HDMI/sound card then that is the same as a laptop but if you have a discrete graphics/sound interface then that requires different settings.
Greetings Peggy,
Sorry to hear you've been having an issue connecting the Surface to your LG TV. From what you've noted, you are getting video correct?
If so, would it be possible for you to take a picture of the LG Icon showing up, along with the System Info screen of your TV?
I'm looking into the HDMI issue and trying to get as much info as possible.
I purchased the $39 cable and tried connectiing to a television hdmi port with no luck. When I disconnect the cable from my 37LG50 T.V. a device icon with an LG appears. When I plug the device back in, the icon disappears. I don't receive sound to the television either way. The issue is not with the cable. I turned the surface completely off and then rebooted it. I went to the control panel and the sound icon. Again, when the television was attached to the surface the only output devices that showed up were the headset and the surface speakers. The instant I detached the television from the tablet, a device listed as LG TV appeared. Why would it disappear when the tablet is attached to the device?
I am more than a little frustrated. My husband gifted me with the this and I was initially excited, but am less so because of this experience.
It is interesting that you are having a problem with an LG TV.
I had a problem on an LG TV while in San Diego, but when I moved hotels, and the new hotel had a sharp TV, everything worked fine. Full sound and video. This is without the microsoft adapter. So, something is definitely going on with certain TVs. I've had this kind of problem before on an old ATI card and PC HDMI monitor and I bet it might be associated with the Tegra 3 chipset. I haven't looked that up. I'll try to see if it works in my Toshiba and a receiver to see if they work fine.
