I'm having an odd experience with the screen brightness of my SPX. Here's the sequence: Turn on the SPX to wake it from sleep. The screen appears to be at about 60% brightness . Press F7 (increase brightness). The screen brightness widget appears briefly, showing 100% brightness. The screen brightness doesn't change . Open Settings, navigate to System ->Display page. The Display brightness slider is at 100%. (Change brightness automatically is unchecked.) Click the Display brightness slider at about the 80% mark. The screen immediately brightens (confirming that it was well below 100%) . Click the slider at the 100% mark. The screen brightens to 100% . This sequence is the only way I can get 100% brightness after the SPX has been in sleep mode. Thoughts? [Note: this is with the SPX connected to power. I haven't tried it on battery. The advanced power settings are standard Balanced. The system is on Windows Insider Fast Track, and is up-to-date.]

Surface pro 7 with the same problem, screen brightness adjustment would occasionally stop working after resuming from sleep. I can slide the slider as much as I want but the brightness stays the same. Guess we'll have to wait for an update to fix this.

Actually, that's a different problem. Still needs to be fixed, of course.

Fresh Start is not an option for me at this time.

Hello GeoffreyMArnold, Thank you for reaching out Microsoft Community. Please let us know if you have perform the steps that we provided and what would be the result after that please run **Surface Diagnostic Toolkit** **.**It is a self-healing tool which looks for potential issues and fixes them, as well as ensures your device is completely up to date. Or manually check Windows Updates by going to Settings > Update & Security > Windows Updates > Check for updates. If this answer your question, we highly encourage you to inform our Community by clicking on Yes or marking my post as an answer. This will help other members who may have the same issue as you. Otherwise, don't hesitate to update us so we can further assist you. Regards, Jonas_T

Already run. (See up-thread.) Didn't help.

Surface Pro X display brightness issue.

Anonymous

I'm having an odd experience with the screen brightness of my SPX. Here's the sequence:

Turn on the SPX to wake it from sleep. The screen appears to be at about 60% brightness.
Press F7 (increase brightness). The screen brightness widget appears briefly, showing 100% brightness. The screen brightness doesn't change.
Open Settings, navigate to System ->Display page. The Display brightness slider is at 100%. (Change brightness automatically is unchecked.)
Click the Display brightness slider at about the 80% mark. The screen immediately brightens (confirming that it was well below 100%).
Click the slider at the 100% mark. The screen brightens to 100%.

This sequence is the only way I can get 100% brightness after the SPX has been in sleep mode. Thoughts?

[Note: this is with the SPX connected to power. I haven't tried it on battery. The advanced power settings are standard Balanced. The system is on Windows Insider Fast Track, and is up-to-date.]

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Anonymous

2019-12-16T13:37:24+00:00

Surface pro 7 with the same problem, screen brightness adjustment would occasionally stop working after resuming from sleep. I can slide the slider as much as I want but the brightness stays the same. Guess we'll have to wait for an update to fix this.
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Anonymous

2019-12-16T14:39:40+00:00

Actually, that's a different problem. Still needs to be fixed, of course.
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Anonymous

2019-12-16T15:59:18+00:00

Fresh Start is not an option for me at this time.
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Anonymous

2019-12-17T02:04:53+00:00

Hello GeoffreyMArnold,

Thank you for reaching out Microsoft Community. Please let us know if you have perform the steps that we provided and what would be the result after that

please run**Surface Diagnostic Toolkit****.**It is a self-healing tool which looks for potential issues and fixes them, as well as ensures your device is completely up to date. Or manually check Windows Updates by going to Settings > Update & Security > Windows Updates > Check for updates.

If this answer your question, we highly encourage you to inform our Community by clicking on Yes or marking my post as an answer. This will help other members who may have the same issue as you. Otherwise, don't hesitate to update us so we can further assist you.

Regards,

Jonas_T
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Anonymous

2019-12-17T02:51:36+00:00

Already run. (See up-thread.) Didn't help.
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