I'm having problem using my flash drive on Surface RT. recently, 95% of the time, when I plug my Extreme USB 3.0 flash drive into Surface RT, I get no response from the system, the indicator on the flash drive does not illuminate, there is no sound (the sound that plays out of speaks when a USB device is connected), and no drive appears in "my computer". I have been using this USB 3.0 flash drive on my Surface RT for over a month, and it was OK before, and i don't really know when exactly it started to act up. this is the only USB 3.0 flash drive I have now, all my other flash drives which are USB 2.0 work perfectly on Surface RT, and all my external HDDs work fine as well. the problematic USB 3.0 flash drive works fine with my Lenovo T420 and T500 with no problem at all if I leave the Extreme USB 3.0 flash drive in the USB port while I restart Surface, 100% of the time the flash drive is detected and recognized and working fine after reboot, but when I reject the drive and plug it back in, no response again. I have tried to change drive letter, reformat the flash drive, even reinstalled Surface RT in case it was a registry problem. doesn't change anything. I have contacted Sandisk and the only response I got was "we didn't test it on ARM based system"... any help?

I did that, but no success. Will Surface get an update for this driver issue? I need to use my USB, that's the main point I bought my surface instead of other tablet...

NEW: Sandisk Extreme will be read with USB-Cable: http://www.amazon.de/gp/product/B00FPHY6I0/ref=ox_ya_os_product . After your advice I tested it with a normal USB 3 cable. And it just worked. Amazing. Maybe the cable resistance lowers the current a little bit. In fact this seems an electrical Problem of the surface RT or the sandisk flashdrive. Who knows! I will buy a short adapter cable or Adapter. Just another adapter I have to take with me. Not amused. Hardy .

On your particular issue, try moving the data off of the pendrive and reformat it using the Surface tablet. If the pendrive is a capacity higher than 64GB, try using eFAT as the format.

Here other user with the same issue. I bought this USB to have my working docs everywhere I go, and the surface to use office everywhere. I can't use them together both are useless to me... Microsoft please fix this!

I can confirm the issues. It is difficult to understand, that the Sandisk Flash drive is recognized after reboot. My external USB 3-harddrive is recognized with no Problems. It must be a Software Problem which MS should solve.

Surface RT and Sandisk Extreme USB 3.0 Flash Drive

Anonymous

I'm having problem using my flash drive on Surface RT.

recently, 95% of the time, when I plug my Extreme USB 3.0 flash drive into Surface RT, I get no response from the system, the indicator on the flash drive does not illuminate, there is no sound (the sound that plays out of speaks when a USB device is connected), and no drive appears in "my computer".

I have been using this USB 3.0 flash drive on my Surface RT for over a month, and it was OK before, and i don't really know when exactly it started to act up.
this is the only USB 3.0 flash drive I have now, all my other flash drives which are USB 2.0 work perfectly on Surface RT, and all my external HDDs work fine as well.
the problematic USB 3.0 flash drive works fine with my Lenovo T420 and T500 with no problem at all
if I leave the Extreme USB 3.0 flash drive in the USB port while I restart Surface, 100% of the time the flash drive is detected and recognized and working fine after reboot, but when I reject the drive and plug it back in, no response again.
I have tried to change drive letter, reformat the flash drive, even reinstalled Surface RT in case it was a registry problem. doesn't change anything.

I have contacted Sandisk and the only response I got was "we didn't test it on ARM based system"...

any help?

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42 answers

Anonymous

2013-10-31T00:33:23+00:00

I did that, but no success. Will Surface get an update for this driver issue? I need to use my USB, that's the main point I bought my surface instead of other tablet...
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Anonymous

2013-10-13T19:44:54+00:00

NEW: Sandisk Extreme will be read with USB-Cable: http://www.amazon.de/gp/product/B00FPHY6I0/ref=ox_ya_os_product .

After your advice I tested it with a normal USB 3 cable. And it just worked. Amazing. Maybe the cable resistance lowers the current a little bit. In fact this seems an electrical Problem of the surface RT or the sandisk flashdrive. Who knows!

I will buy a short adapter cable or Adapter. Just another adapter I have to take with me. Not amused.

Hardy

.
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Anonymous

2013-10-11T17:03:26+00:00

On your particular issue, try moving the data off of the pendrive and reformat it using the Surface tablet. If the pendrive is a capacity higher than 64GB, try using eFAT as the format.
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Anonymous

2013-10-11T16:51:02+00:00

Here other user with the same issue. I bought this USB to have my working docs everywhere I go, and the surface to use office everywhere. I can't use them together both are useless to me... Microsoft please fix this!
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Anonymous

2013-09-15T21:19:55+00:00

I can confirm the issues. It is difficult to understand, that the Sandisk Flash drive is recognized after reboot. My external USB 3-harddrive is recognized with no Problems. It must be a Software Problem which MS should solve.
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