I'm having problem using my flash drive on Surface RT. recently, 95% of the time, when I plug my Extreme USB 3.0 flash drive into Surface RT, I get no response from the system, the indicator on the flash drive does not illuminate, there is no sound (the sound that plays out of speaks when a USB device is connected), and no drive appears in "my computer". I have been using this USB 3.0 flash drive on my Surface RT for over a month, and it was OK before, and i don't really know when exactly it started to act up. this is the only USB 3.0 flash drive I have now, all my other flash drives which are USB 2.0 work perfectly on Surface RT, and all my external HDDs work fine as well. the problematic USB 3.0 flash drive works fine with my Lenovo T420 and T500 with no problem at all if I leave the Extreme USB 3.0 flash drive in the USB port while I restart Surface, 100% of the time the flash drive is detected and recognized and working fine after reboot, but when I reject the drive and plug it back in, no response again. I have tried to change drive letter, reformat the flash drive, even reinstalled Surface RT in case it was a registry problem. doesn't change anything. I have contacted Sandisk and the only response I got was "we didn't test it on ARM based system"... any help?

Hi, I am having the same problem. My sandisk extreme just stopped working. It worked fine for 2 weeks but now its not recognized anymore. I cant believe there is not a solution for this.

I wonder, is Microsoft ever going to solve this issue? It is really annoying. Surface is a great machine, and like it a lot, recently I need to use the flash drive on a daily basis and it is a real pain having to turn the table off and on everytime you want it to work. Microsoft should be ashamed of not solving this issue, in such a long time. But I guess numbers rule and not too many people have both a Surface RT and a Sandisk Xtreme 3.0... Workaround: Buy and use this cable: http://www.amazon.de/Verl%C3%A4ngerungskabel-Stecker-Buchse-Adapter-gewinkelt/dp/B00FPHY6I0/ref=sr_1_14?ie=UTF8&qid=1395046565&sr=8-14&keywords=usb+3+verl%C3%A4ngerung . Then it works. I don't know why, maybe the resistance is a little bit higher.

I wonder, is Microsoft ever going to solve this issue? It is really annoying. Surface is a great machine, and like it a lot, recently I need to use the flash drive on a daily basis and it is a real pain having to turn the table off and on everytime you want it to work. Microsoft should be ashamed of not solving this issue, in such a long time. But I guess numbers rule and not too many people have both a Surface RT and a Sandisk Xtreme 3.0...

No, it doesn't. It is a shame...

I am wondering if the windows 8.1 update solved this issue. Anyone try this yet? Tried. It doesn't work. It works with a Little adapter-cable.

Surface RT and Sandisk Extreme USB 3.0 Flash Drive

Anonymous

I'm having problem using my flash drive on Surface RT.

recently, 95% of the time, when I plug my Extreme USB 3.0 flash drive into Surface RT, I get no response from the system, the indicator on the flash drive does not illuminate, there is no sound (the sound that plays out of speaks when a USB device is connected), and no drive appears in "my computer".

I have been using this USB 3.0 flash drive on my Surface RT for over a month, and it was OK before, and i don't really know when exactly it started to act up.
this is the only USB 3.0 flash drive I have now, all my other flash drives which are USB 2.0 work perfectly on Surface RT, and all my external HDDs work fine as well.
the problematic USB 3.0 flash drive works fine with my Lenovo T420 and T500 with no problem at all
if I leave the Extreme USB 3.0 flash drive in the USB port while I restart Surface, 100% of the time the flash drive is detected and recognized and working fine after reboot, but when I reject the drive and plug it back in, no response again.
I have tried to change drive letter, reformat the flash drive, even reinstalled Surface RT in case it was a registry problem. doesn't change anything.

I have contacted Sandisk and the only response I got was "we didn't test it on ARM based system"...

any help?

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

42 answers

Anonymous

2014-04-05T17:31:02+00:00

Hi, I am having the same problem. My sandisk extreme just stopped working. It worked fine for 2 weeks but now its not recognized anymore. I cant believe there is not a solution for this.
Was this answer helpful?

0 comments No comments
Anonymous

2014-03-17T08:58:41+00:00

I wonder, is Microsoft ever going to solve this issue? It is really annoying. Surface is a great machine, and like it a lot, recently I need to use the flash drive on a daily basis and it is a real pain having to turn the table off and on everytime you want it to work.

Microsoft should be ashamed of not solving this issue, in such a long time. But I guess numbers rule and not too many people have both a Surface RT and a Sandisk Xtreme 3.0...

Workaround: Buy and use this cable: http://www.amazon.de/Verl%C3%A4ngerungskabel-Stecker-Buchse-Adapter-gewinkelt/dp/B00FPHY6I0/ref=sr_1_14?ie=UTF8&qid=1395046565&sr=8-14&keywords=usb+3+verl%C3%A4ngerung . Then it works. I don't know why, maybe the resistance is a little bit higher.
Was this answer helpful?

0 comments No comments
Anonymous

2014-03-17T03:22:09+00:00

I wonder, is Microsoft ever going to solve this issue? It is really annoying. Surface is a great machine, and like it a lot, recently I need to use the flash drive on a daily basis and it is a real pain having to turn the table off and on everytime you want it to work.

Microsoft should be ashamed of not solving this issue, in such a long time. But I guess numbers rule and not too many people have both a Surface RT and a Sandisk Xtreme 3.0...
Was this answer helpful?

0 comments No comments
Anonymous

2013-12-05T08:05:09+00:00

No, it doesn't. It is a shame...
Was this answer helpful?

0 comments No comments
Anonymous

2013-12-04T21:39:19+00:00

I am wondering if the windows 8.1 update solved this issue. Anyone try this yet?

Tried. It doesn't work. It works with a Little adapter-cable.
Was this answer helpful?

0 comments No comments