Thank you for reporting the issue. A fix is now available through Windows Update.
For more information, please visit our Surface Update History page.
Eddy.
Updated: 11/18/2019
Marvell Semiconductor, Inc. – Net – 15.68.17013.110 WiFi driver breaks 5GHz connection on the Surface Book (1st Gen i5 with dGPU 256 GB)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
The title says it all, I updated the wifi driver to "Marvell Semiconductor, Inc. – Net – 15.68.17013.110", and after that update, I can't connect to a 5GHz wifi connection, I can only connect to 2.4 GHz. when i try to connect to the 5GHz, it says: "Unable to connect to this network". Uninstalling the wifi driver, and restarting the device did help me get the 5GHz connection back to my Surface book, but when i decided to try to install the same driver again, and try to connect to 5GHz again, the same "Unable to connect to this network" appears. Does anyone have this issue?
Surface | Surface Book | Network
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Answer accepted by question author
Anonymous
131 additional answers
Sort by: Oldest
-
Anonymous
2019-12-22T19:29:08+00:00 Hi Eddy,
Why haven't SB2 owners received such update? My brand new SB2 is currently too close to useless because the WiFi issues. Could you share a timeline?
Regards,
-
Anonymous
2019-12-29T05:46:54+00:00 Hi,
Did someone tried a complete reinstall to see if it works ?
I've the latest 1909 build with 112 and cannot connect to 5Ghz network.
I've the surface pro 2017 (the one just after the Gen4)
I've tried multiple rollback/uninstall with multiple different version. Not any one worked on 5G... I'm loosing my mind...
-
Anonymous
2019-12-29T10:10:02+00:00 Hi,
Did someone tried a complete reinstall to see if it works ?
I've the latest 1909 build with 112 and cannot connect to 5Ghz network.
I've the surface pro 2017 (the one just after the Gen4)
I've tried multiple rollback/uninstall with multiple different version. Not any one worked on 5G... I'm loosing my mind...
nope. I tried 5 of 200 SP2017 with my trainee with different versions (1809 up to 1909) Wirh no luck.
-
Anonymous
2020-01-27T10:44:34+00:00 Thank you for reporting the issue. A fix is now available through Windows Update.
For more information, please visit our Surface Update History page.
Eddy.
Updated: 11/18/2019
The update does not work. The latest version installed is 15.68.17013.110 (25/06/2019) on Windows 10 Version 1909. This has become a major headache for me as we have issues with users several times a week. I have created a GPO to prevent further installs but the majority of our Surface books are used by our sales team who do not come into the office for weeks at a time. If the driver has updated while out of the office and then they come in the GPO then kills it completely because the next time they restart it cannot be rolled back or reinstalled. Pulling my hair out with the fact the MS cannot get an issue fixed on their own hardware. It's absolutely ridiculous. Is the Surface Book not designed for a corporate environment?