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For more information, please visit our Surface Update History page.
Eddy.
Updated: 11/18/2019
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The title says it all, I updated the wifi driver to "Marvell Semiconductor, Inc. – Net – 15.68.17013.110", and after that update, I can't connect to a 5GHz wifi connection, I can only connect to 2.4 GHz. when i try to connect to the 5GHz, it says: "Unable to connect to this network". Uninstalling the wifi driver, and restarting the device did help me get the 5GHz connection back to my Surface book, but when i decided to try to install the same driver again, and try to connect to 5GHz again, the same "Unable to connect to this network" appears. Does anyone have this issue?
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Thank you for reporting the issue. A fix is now available through Windows Update.
For more information, please visit our Surface Update History page.
Eddy.
Updated: 11/18/2019
I've been battling this problem for 2 months now. My Surface Book 2 stopped connecting to my work WiFi connection immediately after the July update. The exact same thing happened to my business partner with the exact same computer. For a while, uninstalling the driver and rebooting would allow us to connect to the network but then prevents us from connecting to our home networks (or any others for that matter). After attempting to revert to an old version of the driver, it seems I can't connect to any network, 2.4GHz nor 5GHz. My business is at a complete standstill until this issue is resolved. This is bad, bad, bad. Please fix ASAP!
When can we see a real fix? Please update us... Current driver package does not fix problem.
Same for me and my SP5 .. the device manager still shows an error.
Thank you Frank! Hopefully MS will take this seriously and give us a real fix.
Hi Matt,
I'm having the exact same issue. I'm considering Rebooting my entire system (resetting it to new), have you tried that yet, I don't want to do it if I know someone else tried and it doesnt work.
Thanks in advance!
Any updates..? When will this driver issue be fixed. Still causing problems, cannot connect to any 5Ghz, and some 2.4Ghz still after several months.
Windows update 1909 and .112 driver do not fix the problem, it continues to persist..
@Barb_Bowman: can you please escalate this issue with MS Staff, above Eddy, as his team is obviously not treating this as a priority and we are getting no responses from them.
How can we live with computers that don't have functioning Wifi??