Marvell Semiconductor, Inc. – Net – 15.68.17013.110 WiFi driver breaks 5GHz connection on the Surface Book (1st Gen i5 with dGPU 256 GB)

Anonymous
2019-08-04T02:22:56+00:00

The title says it all, I updated the wifi driver to "Marvell Semiconductor, Inc. – Net – 15.68.17013.110", and after that update, I can't connect to a 5GHz wifi connection, I can only connect to 2.4 GHz. when i try to connect to the 5GHz, it says: "Unable to connect to this network". Uninstalling the wifi driver, and restarting the device did help me get the 5GHz connection back to my Surface book, but when i decided to try to install the same driver again, and try to connect to 5GHz again, the same "Unable to connect to this network" appears. Does anyone have this issue?

Surface | Surface Book | Network

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2019-09-27T21:26:13+00:00

Thank you for reporting the issue. A fix is now available through Windows Update.

For more information, please visit our Surface Update History page.

Eddy.

Updated: 11/18/2019

Was this answer helpful?

6 people found this answer helpful.
0 comments

131 additional answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2019-10-08T08:25:45+00:00

    I have the same issue. I can connect to 2.4 but not 5 since the update. I cannot roll back the Marvell driver as the roll back option is greyed out in Device Driver. Any ideas as to how I can roll back to the old driver without this option?

    Help would be greatly appreciated as I'm currently churning through mobile data!

    Was this answer helpful?

    0 comments
  2. Anonymous
    2019-10-08T09:24:39+00:00

    I have the same problem with SP5 (Win10 1903) .. driver rollback is not working. please provide a fix asap. many thanks.

    PS: 200+ Surfaces to patch! None of them in my company are working with the internal wi-fi (currently with extra bought wlan usb sticks!).

    Was this answer helpful?

    0 comments
  3. Anonymous
    2019-10-08T16:20:20+00:00

    To uninstall and prevent the update from re-installing, do this:

    1. Download the “Show or Hide Updates” troubleshooter
    2. Uninstall the driver from device manager (make sure you check the delete driver box)
    3. Reboot
    4. Verify the driver version is the old one (15.68.9112.23)
    5. Re-connect to wifi (Note:do not run “Windows update”)
    6. Run the “Show or Hide Updates” troubleshooter that was downloaded in step 1
    7. Check the box next to “Marvell….” Then click next.

    In my case, we did not have to do this to every computer because we disabled "Fast Roaming" in the APs for each SSID as a temporary measure until a working driver is released.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  4. Anonymous
    2019-10-08T17:30:33+00:00

    thanks for it .. i will give it a try!!

    /thumbup

    Was this answer helpful?

    0 comments