Thank you for reporting the issue. A fix is now available through Windows Update.
For more information, please visit our Surface Update History page.
Eddy.
Updated: 11/18/2019
This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
The title says it all, I updated the wifi driver to "Marvell Semiconductor, Inc. – Net – 15.68.17013.110", and after that update, I can't connect to a 5GHz wifi connection, I can only connect to 2.4 GHz. when i try to connect to the 5GHz, it says: "Unable to connect to this network". Uninstalling the wifi driver, and restarting the device did help me get the 5GHz connection back to my Surface book, but when i decided to try to install the same driver again, and try to connect to 5GHz again, the same "Unable to connect to this network" appears. Does anyone have this issue?
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Thank you for reporting the issue. A fix is now available through Windows Update.
For more information, please visit our Surface Update History page.
Eddy.
Updated: 11/18/2019
@Barb
I'm still experiencing this issue. The latest update, including security patches which install despite having updates turned off, broke the Wifi AGAIN!! This is incredibly annoying. I'm still having to switch back and forth with a Macbook.
Is this how MSFT wants to convince people to use its own Surface Hardware? Because I can tell you i've already told numerous people NOT to buy this machine, as MS provides zero support. Compared to a Mac, the Surface is a complete failure!!
MS says the .112 update fixed it, and you can see from multiple users here, that clearly it doesn't fix the issue. Why do they keep ignoring this?? Eddy hasn't responded here for months, clearly just avoiding dealing with the issue. They have teams of developers around the world working full-time. How can a critical piece still not be getting attention?
>Just want to report that with 15.68.17017.115 9/25/2019 has fixed my problem with Surface Book 2. I can now connect with 2.4 or 5g now.
>
This is not listed on the SB2 update history page
https://support.microsoft.com/en-us/help/4055398/surface-book-2-update-history
When did you receive this update? Are you in an Insiders ring or not?
Just want to report that with 15.68.17017.115 9/25/2019 has fixed my problem with Surface Book 2. I can now connect with 2.4 or 5g now.
Thank you for reporting the issue. A fix is now available through Windows Update.
For more information, please visit our Surface Update History page.
Eddy.
Updated: 11/18/2019
The update does not work. The latest version installed is 15.68.17013.110 (25/06/2019) on Windows 10 Version 1909. This has become a major headache for me as we have issues with users several times a week. I have created a GPO to prevent further installs but the majority of our Surface books are used by our sales team who do not come into the office for weeks at a time. If the driver has updated while out of the office and then they come in the GPO then kills it completely because the next time they restart it cannot be rolled back or reinstalled. Pulling my hair out with the fact the MS cannot get an issue fixed on their own hardware. It's absolutely ridiculous. Is the Surface Book not designed for a corporate environment?