Thank you for reporting the issue. A fix is now available through Windows Update.
For more information, please visit our Surface Update History page.
Eddy.
Updated: 11/18/2019
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The title says it all, I updated the wifi driver to "Marvell Semiconductor, Inc. – Net – 15.68.17013.110", and after that update, I can't connect to a 5GHz wifi connection, I can only connect to 2.4 GHz. when i try to connect to the 5GHz, it says: "Unable to connect to this network". Uninstalling the wifi driver, and restarting the device did help me get the 5GHz connection back to my Surface book, but when i decided to try to install the same driver again, and try to connect to 5GHz again, the same "Unable to connect to this network" appears. Does anyone have this issue?
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Thank you for reporting the issue. A fix is now available through Windows Update.
For more information, please visit our Surface Update History page.
Eddy.
Updated: 11/18/2019
>A quote from a Microsoft Support Forum Volunteer Moderator .
>
guessing that was *me*. I keep asking an internal contact to have someone post
something officially, but do not get replies.. but he did email me that they
were aware and working on a fix. it is extremely frustrating, to say the least.
I agree. I'm an unpaid volunteer. I keep asking for them to post information.
And if you want background on what a Microsoft MVP is, see
https://mvp.microsoft.com/en-us/Overview and for Volunteer Moderators see
Hmm .. A quote from a Microsoft Support Forum Volunteer Moderator . Someone get 15 minutes of fame ! I wonder if it is an actual quote, or just filched from a relevant post ? Regardless hopefully this level of exposure might garner enough concern in management circles to invest in better Q&A before future updates.
Not very customer centric for the world's most valuable company. This is their hardware and software.