Marvell Semiconductor, Inc. – Net – 15.68.17013.110 WiFi driver breaks 5GHz connection on the Surface Book (1st Gen i5 with dGPU 256 GB)

Anonymous
2019-08-04T02:22:56+00:00

The title says it all, I updated the wifi driver to "Marvell Semiconductor, Inc. – Net – 15.68.17013.110", and after that update, I can't connect to a 5GHz wifi connection, I can only connect to 2.4 GHz. when i try to connect to the 5GHz, it says: "Unable to connect to this network". Uninstalling the wifi driver, and restarting the device did help me get the 5GHz connection back to my Surface book, but when i decided to try to install the same driver again, and try to connect to 5GHz again, the same "Unable to connect to this network" appears. Does anyone have this issue?

Surface | Surface Book | Network

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Anonymous
2019-09-27T21:26:13+00:00

Thank you for reporting the issue. A fix is now available through Windows Update.

For more information, please visit our Surface Update History page.

Eddy.

Updated: 11/18/2019

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  1. Anonymous
    2019-09-04T21:11:30+00:00

    In our case we have Public and Private wifi.  It was able to connect to the public but not the private.  I eventually found that the problem was related to 802.11r Fast Roaming.  Once I turned off the Fast Roaming in the AP's, all computers were able to connect immediately.  It seems like the driver does not follow the 802.11r specification correctly.  It's worth checking to see if you have Fast roaming turned on to temporarily resolve this until/if it gets fixed.

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  2. Anonymous
    2019-09-04T13:20:29+00:00

    Same problem on many Surface Books. We cant't access our accesspoints for a fex weeks.

    Solution: Selling the stuff and order from other manufacters with better support.

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  3. Anonymous
    2019-08-30T08:42:21+00:00

    I have the same problem with my Surface Pro 6.  Upgraded to driver 15.68.17013.110 and I couldn't get connected to my wifi either.  I tried forcing 2.4 and 5 Ghz neither worked.  I am using UniFi AC pro access points.  Rolling back to an older version got me back online.

    We just got our daughter a Surface Pro 6 for highschool, how can Microsoft release Software and Firmware updates that are not tested?

    Are the WiFi and CPU throttle related software and Firmware updates pulled until a fix is found?

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  4. Anonymous
    2019-08-19T16:19:14+00:00

    When is this issue going to be fixed?

    The only solution I have found that works is rolling back the driver and disabling Windows updates.  If I leave Windows updates on it just installs the driver again and breaks the WiFI again.  As a result I have 10 Surface Pros (I am in the middle of deploying them to everyone in the company) that have updates paused for 7 days and will not be able to connect to WiFi again in 7 days.

    The clock is ticking Microsoft...

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