Marvell Semiconductor, Inc. – Net – 15.68.17013.110 WiFi driver breaks 5GHz connection on the Surface Book (1st Gen i5 with dGPU 256 GB)

Anonymous

The title says it all, I updated the wifi driver to "Marvell Semiconductor, Inc. – Net – 15.68.17013.110", and after that update, I can't connect to a 5GHz wifi connection, I can only connect to 2.4 GHz. when i try to connect to the 5GHz, it says: "Unable to connect to this network". Uninstalling the wifi driver, and restarting the device did help me get the 5GHz connection back to my Surface book, but when i decided to try to install the same driver again, and try to connect to 5GHz again, the same "Unable to connect to this network" appears. Does anyone have this issue?

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

Answer accepted by question author

Anonymous

Thank you for reporting the issue. A fix is now available through Windows Update.

For more information, please visit our Surface Update History page.

Eddy.

Updated: 11/18/2019

0 comments

131 additional answers

Anonymous

2019-09-21T10:36:21+00:00

Which brand and model router and what version firmware? Can you ALSO report this
info using the Feedback Hub App and file a problem report?
Was this answer helpful?

0 comments No comments
Anonymous

2019-09-20T21:33:27+00:00

Turning off Fast Roaming on the WiFi Router did the trick. Everyone connects fine now even with the updated driver.
Was this answer helpful?

0 comments No comments
Anonymous

2019-09-20T09:51:08+00:00

>Tried installing WiFi driver SurfacePro_WIFI_Win10_15063_1804907_1.msi (Did not work, said I already had a newer version)

make sure you still have this MSI file. Go into device manager and UNINSTALL the
Marvell Wireless again and check the box to delete the driver. Now run the MSI,
restart your Surface. Can you then join 5GHz networks?
Was this answer helpful?

0 comments No comments
Anonymous

2019-09-20T06:12:01+00:00

This problem is happening again for a second time on Surface Pro 5, after fixing it 3 weeks ago (Sept 2/2019)

Happened again after getting a notice on Taskbar to re-start, to install a forced system update (before actually re-starting and installing). Then, Re-starting and installing the update did not help, which means driver went back to the problematic driver from August 2019.

-2.4 and 5Ghz not working, I can't see any available WiFi networks

-I can't roll back driver, option is greyed out

Tried on 2-Sept:

-Rolled back driver, did not work, problem re-occurred

-I reinstalled ALL Surface Pro 5 drivers, it then worked, but I connected only to 2.4Ghz

EDIT:

Tried on 20-Sept:

-Tried uninstalling driver, and re-starting, Wifi worked for 5 secs, problem re-occurred (Did not work)

-Tried installing WiFi driver SurfacePro_WIFI_Win10_15063_1804907_1.msi (Did not work, said I already had a newer version)

-Tried Installing latest driver file SurfacePro_Win10_18362_19.083.29712.0.msi -Only got option to "Remove Update", removed it, restarted (Did not work)

-Tried again installing WiFi driver SurfacePro_WIFI_Win10_15063_1804907_1.msi - Allowed to installed, re-started (Worked connecting to 2.4Ghz, After trying 5Ghz some problems re-occur, and then work again...)

Problems Persisting:

-Had to re-enter in WIFI passwords, so it seems all networks/passwords are forgotten,

-The Driver is still listed as the same 15.68.17013.110, so I wonder if this will happen again...

EDIT 2:

-Yup... 5 minutes later, the WIFI drops and all networks disappear as before, then re-loads itself and re-connects... (working for now...)

-Windows is asking me to install updates again, so I paused updates for 7 days.... (since you guys update monthly shouldn't we be able to pause for longer, what's the likelihood of a fix in 7 days, when it's been a couple months)

@MICROSOFT, please don't force these updates with broken drivers two months in a row!
Was this answer helpful?

0 comments No comments