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Eddy.
Updated: 11/18/2019
Marvell Semiconductor, Inc. – Net – 15.68.17013.110 WiFi driver breaks 5GHz connection on the Surface Book (1st Gen i5 with dGPU 256 GB)
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Anonymous
The title says it all, I updated the wifi driver to "Marvell Semiconductor, Inc. – Net – 15.68.17013.110", and after that update, I can't connect to a 5GHz wifi connection, I can only connect to 2.4 GHz. when i try to connect to the 5GHz, it says: "Unable to connect to this network". Uninstalling the wifi driver, and restarting the device did help me get the 5GHz connection back to my Surface book, but when i decided to try to install the same driver again, and try to connect to 5GHz again, the same "Unable to connect to this network" appears. Does anyone have this issue?
Surface | Surface Book | Network
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Anonymous
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Anonymous
2019-11-05T11:12:44+00:00 I've emailed a contact with your info
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Anonymous
2019-11-05T11:09:28+00:00 they are supposed to release 1909 a week from today, but in the meantime, you
can install "fixed" drivers by carefully following the instructions I wrote up
at
This works only if you are on 1903/18362.
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Anonymous
2019-11-05T06:07:49+00:00 Eddy:
What about this... How can you say "No Known Issues" for Surface Pro, when clearly you guys know about this...
I guess Quality is NOT a top priority.
https://support.microsoft.com/en-us/help/4037238/surface-pro-5th-gen-update-history
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Anonymous
2019-11-05T05:36:24+00:00 Hi Barb, I am having this problem again for the 3rd time! Windows auto-updated again, after the maximum pause period for updates, and on schedule, my Wifi completely dies again... How can I possibly work this way?
Edit:
-I can't fix the issue this time..... My computer is essentially useless. No option to Roll Back Driver, and steps from previous two fixes not working now.
-Deleted Marvell Avastar driver > Ran driver pkg SurfacePro_Win10_18362_19.091.8173.0.msi > Removed Pkg > Restarted > Ran SurfacePro_WIFI_Win10_15063_1804907_1.msi > Restarted
-Driver Version is now: 15.68.9114.29 > Driver Status is: "This device cannot start. (Code 10) {Operation Failed}"
What do i do now.....??? Other driver packages for SurfacePro 5 are all newer than this, and give same driver problem.
@Eddy Atinda:
How are we supposed to install an Insider Preview, when I can't even get on the wifi?!
So we are supposed to manually roll everything back, and then subscribe to essentially be on Beta version of Windows (i.e. a less stable then official release)... so basically we'd have to deal with other potential bugs to just get our computers working normally?? This is crazy.
I keep having to switch back to my Macbook which I tried to move to a Surface from, just to get my Windows computer working... dont you think this is a little crazy...? Can you imagine why Apple users don't want to use Windows when there are constant stability issues, that render the computer useless.
Why can't you just make it work, and stop forcing a bad update driver on us??
Im seriously just going to ditch Windows and go back to my 2012 Macbook Air. In seven years, I never had a such a stability problem with Apple.