Marvell Semiconductor, Inc. – Net – 15.68.17013.110 WiFi driver breaks 5GHz connection on the Surface Book (1st Gen i5 with dGPU 256 GB)

Anonymous
2019-08-04T02:22:56+00:00

The title says it all, I updated the wifi driver to "Marvell Semiconductor, Inc. – Net – 15.68.17013.110", and after that update, I can't connect to a 5GHz wifi connection, I can only connect to 2.4 GHz. when i try to connect to the 5GHz, it says: "Unable to connect to this network". Uninstalling the wifi driver, and restarting the device did help me get the 5GHz connection back to my Surface book, but when i decided to try to install the same driver again, and try to connect to 5GHz again, the same "Unable to connect to this network" appears. Does anyone have this issue?

Surface | Surface Book | Network

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Anonymous
2019-09-27T21:26:13+00:00

Thank you for reporting the issue. A fix is now available through Windows Update.

For more information, please visit our Surface Update History page.

Eddy.

Updated: 11/18/2019

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  1. Anonymous
    2019-11-14T09:01:46+00:00

    Hi Barb, I know you are the moderator. Actually I really appreciate your help and quick responses. You are the only one doing anything about this.

    I want Microsoft to give this some attention, and Eddy Atinda who posted this item as solved, has been absent since, and not replying other users also.

    Can you ask MS/Eddy to remove that his response is an "Answer" because clearly this is not solved, and once marked as an Answer, they are not paying attention to this anymore.

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  2. Anonymous
    2019-11-13T15:29:15+00:00

    I'm an unpaid volunteer and do not work for Microsoft. I'm doing what I can to

    help. But I have no magical powers. If you want background on what a Microsoft

    MVP is, see https://mvp.microsoft.com/en-us/Overview and for Volunteer

    Moderators see https://answers.microsoft.com/en-us/page/faq#faqWhosWho1

    The Windows team is not involved in testing Surface drivers. The Surface folks

    just "use" the Windows Insider rings for testing. I have always thought they

    should have their own testing program.

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  3. Anonymous
    2019-11-13T14:43:07+00:00

    Hey @Eddy Atinda, how long does it take to run "Quality Testing" on a driver. Does it take a team of Dev's 3.5 months to fix a driver? So... what exactly do you guys do?

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  4. Anonymous
    2019-11-13T14:40:42+00:00

    Why would they not include the Fixed drivers in the actual 1909 update...?? This just seems outrageous.

    Im basically trying to work with a useless "Surface" computer. Are they trying to promote Apple or something?

    So was there a point to @Eddy Atinda's "Answer" earlier... seems like a run-around to me...

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