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For more information, please visit our Surface Update History page.
Eddy.
Updated: 11/18/2019
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The title says it all, I updated the wifi driver to "Marvell Semiconductor, Inc. – Net – 15.68.17013.110", and after that update, I can't connect to a 5GHz wifi connection, I can only connect to 2.4 GHz. when i try to connect to the 5GHz, it says: "Unable to connect to this network". Uninstalling the wifi driver, and restarting the device did help me get the 5GHz connection back to my Surface book, but when i decided to try to install the same driver again, and try to connect to 5GHz again, the same "Unable to connect to this network" appears. Does anyone have this issue?
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Thank you for reporting the issue. A fix is now available through Windows Update.
For more information, please visit our Surface Update History page.
Eddy.
Updated: 11/18/2019
Well to be honest. At our company we stopped buying Surface Products. We got several of those Access Points and won‘t change our infrastructure. HP 1030 and 1013 are working without problems.
Well, I've had enough of this. Every morning I try to uninstall and reinstall my network card driver in the hopes that today will be the day that this issue is finally resolved and everyday I experience the same thing. The network driver crashes the moment I try to access the Internet taking the Bluetooth driver with it. I can't use my wireless Bluetooth headset to make business calls; I can't use my Bluetooth mouse or keyboard and I can't connect to the Internet wirelessly. This laptop is of little use to me anymore. I have no choice but to shop for a new laptop next week.
Same thing is happening to me :-(....was this ever resolved?
Hello All,
I have a Surface Pro 4 and my wireless nic is updated to the Marvell Semiconductor, Inc. – Net – 15.68.17015.112.
I have gone to the https://support.microsoft.com/en-us/help/4023489/surface-surface-pro-4-update-history and its the same version?
Can someone please help me get this resolved as I currently cannot use this PC :-(.
Kind Regards