Marvell Semiconductor, Inc. – Net – 15.68.17013.110 WiFi driver breaks 5GHz connection on the Surface Book (1st Gen i5 with dGPU 256 GB)

Anonymous
2019-08-04T02:22:56+00:00

The title says it all, I updated the wifi driver to "Marvell Semiconductor, Inc. – Net – 15.68.17013.110", and after that update, I can't connect to a 5GHz wifi connection, I can only connect to 2.4 GHz. when i try to connect to the 5GHz, it says: "Unable to connect to this network". Uninstalling the wifi driver, and restarting the device did help me get the 5GHz connection back to my Surface book, but when i decided to try to install the same driver again, and try to connect to 5GHz again, the same "Unable to connect to this network" appears. Does anyone have this issue?

Surface | Surface Book | Network

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Anonymous
2019-09-27T21:26:13+00:00

Thank you for reporting the issue. A fix is now available through Windows Update.

For more information, please visit our Surface Update History page.

Eddy.

Updated: 11/18/2019

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  1. Anonymous
    2019-08-06T22:28:11+00:00

    I am having the same issue with a Surface Laptop 2 and a UniFi Access Point.

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  2. Anonymous
    2019-08-06T18:09:43+00:00

    I'm running the latest Ubiquiti firmware v4.0.42.10433 from 5/18/2019 on my AC Pros. I know I run only WPA2 with AES.

    My Surface Pro 6 would also not connect to my companies WiFi which is some type of HP Aruba AC AP. I'm not sure what firmware is on the Aruba APs.  Work is a WPA2 Enterprise with certificate authentication.

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  3. Anonymous
    2019-08-06T16:56:14+00:00

    So far, the only worthwhile comment I got back from Microsoft on this issue is "what firmware is installed on these AP's? is it the latest firmware and if not does updating the firmware clear the issue or not?"

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  4. Anonymous
    2019-08-06T15:39:28+00:00

    I can confirm the same problem with my 1st gen surface book, just like the thread originator. Same as my SP6. Neither band (2.4 or 5ghz) will connect to my Ubiquiti AC Pro APs.

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