Thank you for reporting the issue. A fix is now available through Windows Update.
For more information, please visit our Surface Update History page.
Eddy.
Updated: 11/18/2019
This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
The title says it all, I updated the wifi driver to "Marvell Semiconductor, Inc. – Net – 15.68.17013.110", and after that update, I can't connect to a 5GHz wifi connection, I can only connect to 2.4 GHz. when i try to connect to the 5GHz, it says: "Unable to connect to this network". Uninstalling the wifi driver, and restarting the device did help me get the 5GHz connection back to my Surface book, but when i decided to try to install the same driver again, and try to connect to 5GHz again, the same "Unable to connect to this network" appears. Does anyone have this issue?
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Thank you for reporting the issue. A fix is now available through Windows Update.
For more information, please visit our Surface Update History page.
Eddy.
Updated: 11/18/2019
1909 was released yesterday and the fix is a driver that is only available in Insiders, not 1909 itself. I'd suggest posting in the Windows Insider forum for help with that error. If you join Release Preview successfully, you should get the Marvel drivers. After that, you can leave Insiders.
Hi Barb,
I'm unable to sign up for Insider's Preview. It keeps giving me an error code 0X800bfa07
Has official 1909 been released and checked that it solves this problem?
My Wifi stopped for the 4th time, even though I have updates turned off in advanced settings until mid-December. I checked Update History, and a Windows Update and a Virus definition still updated yesterday, which broke the driver again.
Deleting the update helped, but now only 2.4Ghz is working,albeit terribly, while my Mac connects full signal...
And no responses here from Eddy Atinda...
Thank-you very much Barb for taking time to post a fix and video for this. Confirmed this resolved my issue!
Hi Barb,
Thank you. It seems like you are the only one paying attention to this problem.
When is MSFT going to give a care about their customers.
I'm seriously using my Macbook to do this, because the Surface is just so unreliable.