Surface Duo 2 and Hearing Aids

Anonymous
2022-12-29T22:10:35+00:00

I just got hearing aids and am trying to stream audio (including phone calling) through my Surface Duo 2 Android 12 phone. It appears this was not possible with Surface Duo Surface Duo with Android 11 Digital Hearing Aid Compatibility - Microsoft Community and I don't see Surface Duo 2 on the AHSA compatibility list. Device compatibility | Signia Not looking good so far.

The specs for Surface Duo 2 Surface Duo 2 Dual-Screen Devices for Business - Microsoft Surface for Business specify "Hearing aid compatibility: M4/T3" That is not AHSA. I think it just means the audio from a phone can be picked up (like all other ambient audio) by a hearing aid.

Oddly the hearing aids show up as a Bluetooth option when I am on the phone -- but switching to the hearing aids does not stream sound to them. And I am glad I can use the Philips app to control the hearing aids.

If you have any input on how to stream audio from a Surface Duo 2 to hearing aids, please share!

Surface | Surface Duo | Sound and camera

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  2. Anonymous
    2023-04-05T17:43:07+00:00

    Unfortunately, I didn’t like the way the Fold 4 functions versus the Surface Duo 2. The SD2 is literally exactly what I wanted and needed from a portable device, but I can’t use it as well as I can a cheaper, older phone like my iPhone 11. After some more research it looks like the SD2 just does not work for streaming audio through hearing aids, even though my five year old iPhone is. I can at least buy the Oticon Clip and that should make it work, but that’s another $175.

    It’s frankly disappointing that one of the largest companies on the planet skimped out so heavily on such a fundamental technology like Bluetooth to the point that people with hearing disabilities can’t use a $1,200 device to its fullest without buying a secondary device for a further $175.

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  3. Anonymous
    2023-04-05T17:20:56+00:00

    Sadly I had to sell my Surface Duo 2 and buy a galaxy fold 4. But happily the fold 4 is an awesome phone.

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  4. Anonymous
    2023-04-05T16:10:53+00:00

    I’m having the exact same issue with my Surface Duo 2 and Oticon Ruby 1 miniRITE hearing aid. There are no options in the device setting other than to Forget or Connect. This is the only Android phone with this issue, so it has to be on Microsoft’s side.

    I’ve re-paired the hearing aid a dozen times with no change. I’ve been dying to get a Surface Duo 2 since it was released and now I find I can’t even use it. It’s very upsetting to see that this was a known issue that I missed and that hasn’t been resolved by Microsoft.

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  5. Anonymous
    2023-02-03T16:55:11+00:00

    Oh, to answer your question...no, I only see opions to Forget or Disconnect.

    Thanks and blessings, joe

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