Wireless Display Adapter Disconnects

Anonymous
2014-11-01T03:05:49+00:00

Using the adapter with my Surface Pro 3 and I'm seeing lots of disconnects especially during videos. Anyone else seeing this.

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Surface | Surface Pro | Display and screen

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2016-06-30T04:24:35+00:00

    Obviously Microsoft has no intention of fixing this problem. This thread has been going for almost 20 months and there has been no resolution. Sometimes I think our loyalty to MS is sadly misplaced.

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  2. Anonymous
    2016-07-05T10:19:37+00:00

    Hi,

    Thank you for posting your query.

    However, considering the age of the thread and to avoid confusion, if the troubleshooting steps in this thread did not resolve your issue, I would recommend creating a new thread so that the community can focus on that thread.

    Refer to the following link prior to posting a question so that you may provide all the relevant

    information, for us to help you: 

    Suggestions for asking a question on help forums

    http://support.microsoft.com/kb/555375

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  3. Anonymous
    2016-07-05T13:35:52+00:00

    Making a new thread seems stupid to me.  This is about the adapter as a whole not working, so all replies are useful.

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  4. Anonymous
    2016-07-05T15:01:51+00:00

    Making a new thread seems stupid to me.  This is about the adapter as a whole not working, so all replies are useful.

    Totally agree. The only relevance of the age of this thread is that it demonstrates Microsoft's negligence. The length of the thread demonstrates that it is still completely relevant.

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  5. Anonymous
    2016-09-07T15:37:10+00:00

    We just introduced the Surface Pro 4's to our teachers in our district with the wireless adapter for the projectors (using Epson projectors).  Our teachers are complaining the during their lessons the projector is disconnecting from the Surface and they need to reconnect and they want to know why?

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