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Using the adapter with my Surface Pro 3 and I'm seeing lots of disconnects especially during videos. Anyone else seeing this.
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Six pages of frustration and no solution offered by technical support (Other than suggestions that have nothing to do with the device.).
If it was just the display adapter, I could maybe understand. But, the lack of technical support pretty much describes Microsoft in general. Users are left to find their own fix, if possible. FWIW, Apple Airplay works perfectly
Only the Wireless Display Adapter is disconnecting.... no issues with Wireless internet.
this problem occurs with both my Lenovo Yoga on Windows 10 and Galaxy Note 10. My Galaxy Alpha doesn't manage to complete the connection before it gets disconnected.
Hi,
I'd like to put in my experience. I've purchased a handful of these device, and connected them to a few TVs in our office. We seem to see about a 30 min time of perfect operation, then disconnect and unable to reconnect quickly after that. Even deleting the device and re-installing does not allow reconnect. We don't use this a lot, but so far the same scenario has happened every time. I hope MS figures it out and fixes it soon.
From reading here I'm thinking the MS adapter uses open frequencies that are unfortunately allowed to accept interference and trouble. I hope this isn't true. Because, otherwise this seems like a great device.
Either interference or an incompatibility issue - with the bluetooth hardware/driver implementation (at least in my case). There are some interesting pointers here - https://communities.intel.com/message/204003 and https://communities.intel.com/message/204048
It might be an option to identify any other potential source of interference that operates in similar frequency band on the SP3 or the TV.
How does one accomplish that? If you are correct and it is simply a problem of interference, then it seems to me that the product is pretty flaky as there are 6 pages of people with problems.
