Wireless Display Adapter Disconnects

Thanks. I'll give that a shot.

Good afternoon,

I was having similar disconnection issues with Microsoft Wireless Display adapter. My wife and I both own Surface Pro 2 (128 and 256Gb version respectively).

I tried many tricks found in the forum like changing wifi  band, shutting down bluetooth, etc. What solved the problem was using an external source (other than the projector and/or the TV) to power the adaptor (like a usb apadtor that plugs into a wall outlet (a good one, not a cheap one). I guess some TV or projectors have problem having stable power via usb . For me and my wife It solved the disconnection problem.

I noticed it while travelling and trying it at the hotel. Some TV usb were working fine, others were having problems.

I also resolved a connection issue with my wife by reinstalling her network card drivers (I deleted them then rebooted and I let Windows reinstall them automatically).

We are both using Windows 10 and the display adapter has the latest firmware installed.

Hope it helps!

Regards.

Hi,

Thank you for sharing the information. Good to hear that your issue get resolved by its own. It might be the Windows updates which get installed in the background, which might contain some updates related to network connection. Installation of these updates might fixed the issue.

First try to install all of the Windows updates available and if issue persists, try to update the Network Adapter drivers by following the steps provided in the article mentioned below.

**How to: Install and Update drivers in Windows 10**

If issue still persists, then install the drivers for Windows 8/8.1 from the manufacturer's website in compatibility mode and check if that works.

Make older programs compatible with this version of Windows

http://windows.microsoft.com/en-in/windows-8/older-programs-compatible-version-windows

Reference: 

http://windows.microsoft.com/en-us/windows/network-connection-problem-help#network-problems=windows-81&v1h=win81tab5&v2h=win7tab1&v3h=winvistatab1&v4h=winxptab1

Hope this would help. If issue still persists post back with current status of your computer and result of the proposed suggestion, we will be happy to assist you.

Regards,

I have Windows 10. I recently updated and it has worked well most of this week. 2 connections drops throughout the week. I'm not sure if it was the update or something else but its working well.

I'm in the same boat.  HS Math Teacher.  Saved up all my pennies to get a new SP4 and have been using it all week.  It's a great tool for the classroom but 4 out of the 5 days this week I couldn't get the Wireless Display Adapter to hold a connection.  The one day it did work, it was great.  I want to share the technique with my principal and fellow teachers, but I haven't been able to make it work consistently so I don't want to embarrass myself.