Wireless Display Adapter Disconnects

Anonymous
2014-11-01T03:05:49+00:00

Using the adapter with my Surface Pro 3 and I'm seeing lots of disconnects especially during videos. Anyone else seeing this.

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Surface | Surface Pro | Display and screen

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  1. Anonymous
    2016-07-05T13:35:52+00:00

    Making a new thread seems stupid to me.  This is about the adapter as a whole not working, so all replies are useful.

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  2. Anonymous
    2016-07-05T10:19:37+00:00

    Hi,

    Thank you for posting your query.

    However, considering the age of the thread and to avoid confusion, if the troubleshooting steps in this thread did not resolve your issue, I would recommend creating a new thread so that the community can focus on that thread.

    Refer to the following link prior to posting a question so that you may provide all the relevant

    information, for us to help you: 

    Suggestions for asking a question on help forums

    http://support.microsoft.com/kb/555375

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  3. Anonymous
    2016-06-30T04:24:35+00:00

    Obviously Microsoft has no intention of fixing this problem. This thread has been going for almost 20 months and there has been no resolution. Sometimes I think our loyalty to MS is sadly misplaced.

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  4. Anonymous
    2016-06-29T10:28:29+00:00

    Hi,

    Apology for the inconvenience and thanks for sharing your experience and resolution on the forum. Do feel free to post on the forum, if you have any concern related to Windows. We will be happy to assist you again.

    Regards,

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  5. Anonymous
    2016-06-22T13:32:23+00:00

    Try switching the Surface Pro 3 network adapter to the 2.4Ghz network.  Also, turn off Bluetooth.

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