This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Using the adapter with my Surface Pro 3 and I'm seeing lots of disconnects especially during videos. Anyone else seeing this.
***Post moved by the moderator to the appropriate forum category.***
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Surface Pro 3 (I7, 256GB) with all current drivers and updates and I'm getting disconnected while trying to stream the ESPN app. I just purchased the wireless adaptor yesterday. If it's not disconnecting then it is displaying the video very choppy at times.
Hi Anthony,
Sorry to bother you again.
If issue is still persisting you may try to boot the computer in safe mode with networkingand see if it helps. With Windows Startup Settings (which used to be called "Advanced boot options") you can start Windows in different advanced troubleshooting modes to help you find and fix problems on your PC. It is a diagnostic step to check root cause of the issue.
Windows Startup Settings (including safe mode)
If your computer works fine in safe mode with networking, I would suggest you to perform clean boot.
Putting your system in Clean Boot state helps in identifying if any third party applications or startup items are causing the issue. You need to follow the steps from the article mentioned below to perform a Clean Boot.
Refer to the link to perform clean boot.
How to perform a clean boot in Windows
http://support.microsoft.com/kb/929135/en-us
Note: Refer "How to reset the computer to start normally after clean boot troubleshooting" to reset the computer to start as normal after troubleshooting.
Do keep us updated about the issue.
Regards.
I'm using the Surface Pro 3 fully updated with October's drivers. If anyone else is seeing this please click on the "Me Too" button. Maybe someone from Microsoft will see this.
Hi Anthony,
Thank you for the update on the issue.
If that is the scenario then in that case I would suggest you to update the drivers. Please follow the suggestion provided below to update the drivers and if you are unable to do so then please try to update from the manufacturer's website. If you could not find the drivers provide us the make and model of our computer and we will try to find out the appropriate drivers present on the web.
**Download and install drivers**
Do keep us updated about the issue.
Regards.
Let me be more clear. My WiFi connection never disconnects. But my connection to the Wireless Display Adapter does. Only one time out of many did it crash both WiFi and Miracast. I'm just asking the community for those who have purchased this to see if they have an issue with the Miracast part disconnecting.
Once again my WiFi connection is fine.
