Wireless Display Adapter Disconnects

Anonymous
2014-11-01T03:05:49+00:00

Using the adapter with my Surface Pro 3 and I'm seeing lots of disconnects especially during videos. Anyone else seeing this.

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Surface | Surface Pro | Display and screen

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  1. Anonymous
    2014-11-25T05:43:46+00:00

    Same issue with my HP Envy 14 laptop AND my HP Stream 7. 

    And Yep its not power.  Same issue whether its powered by TV USB or my AC USB adapter.

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  2. Anonymous
    2014-11-25T00:25:25+00:00

    No its not the problem, my tv does not have a usb connection so I always use an ac adapter

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  3. Anonymous
    2014-11-24T23:59:32+00:00

    Same issue with my HP Envy 14 laptop.

    Is your display adapter getting power from the TV?  I wonder if its worth trying a AC-USB power supply.  Maybe the USB power just isn't enough for power demands when video streams??

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  4. Anonymous
    2014-11-21T18:33:00+00:00

    Hi,

    I ran the anti-virus and I don't have any virus.

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  5. Anonymous
    2014-11-21T13:43:16+00:00

    Hello Danbord,

    Thank you for the update on the issue.

    Scanning your computer for checking if viruses/malwares will not affect your computer in any ways, in fact it will scan and remove the viruses/malwares from your computer. It is just to check that if in any case your computer is affected by viruses/malware or not. Sometime it happens that application, files or items which we download from internet along with them some unwanted things get downloaded and create issues on our computers. If you think the issue is not with viruses then still please try to run it just for checking the health of your computer.

    Do keep us updated about the result of the scan.

    Regards.

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