Wireless Display Adapter Disconnects

We have 25 identical Surface Pro 3 units.  SOME of them exhibit this behavior, some don't.  We're thinking that since Microsoft used multiple sub-vendors, (including different regions, countries, facilities, etc..), there are very many 'versions' of the MS Surface Pro 3 and therefore a totally inconsistent hardware/'firwmware' (I know, it's really UEFI...).  If follows then, that some units will behave a certain way while others won't.

It would be wise at some point for Microsoft, (especially being such painfully inexperienced 'newbies' at hardware production), would do well to take a lesson from Dell.  When they produced and released hardware platforms such as the Dell Optiplex (desktop) series computers, they were absolutely consistent from the very first unit to roll off the line to the very last.  And even after the particular model was discontinued, Dell ensured continued customer support by stockpiling chips, PCB's, drive assemblies, and power supplies.  I experienced this phenomenon personally for about 10 years, (I have 30+ years industry experience, yet Microsoft is not just reluctant to listen to people like me, but downright, and reultcantly obstinent when it comes to re-examining your basic product roll-out and support initiatives and accepted behaviors!)

The Surface Pro 3 is most clearly, and most-obviously a product that didn't come close to passing muster for an anticpated roll-out, but was dropped on the public without care regarding compatibility, functionality, or even market sector feasibility, (Consider that it is simply the single-most fragile computer hardware in existence, yet Microsoft chose to market this to the 5th grade-to-12th grade education sector.  Our students purchased 274 units, of which nearly 60 had to be returned for a damage warranty replacement!  Why?  Because Microsoft had ZERO products available to protect the Surface Pro 3!!)

I think that every person who communicates on this and every other Microsoft-subjected forum would agree to at least three things:

1. Microsoft should NEVER have gotten into the hardware market place.
2. Microsoft needs to slow WAY DOWN in releasing products and updates and take a look at providing products and suites of products and operating systems that will actually work as advertised and documented when they are delivered!
3. Stop the marketing hype!  Who are you competing against?  MAC?!?!?  Seriously, MAC will never, EVER do the things that Microsoft does in a network/business environment.

Just bought mine two days ago and tested it at my parent's home. Worked perfectly.

Come back to my college apartment, and no tv's allow me to connect. same error message as Gregg.

I'm working with Surface Pro 3 and purchased MS Wireless Display Adapter a week and  a half ago.

I used it on three different TVs/monitors, with great results. Now at home again on my own tv, on which it worked earlier, and it does not work. When input changed to that hdmi, I see the MS screen, with the message Ready to Connect.

The Surface Pro locates the MS Wireless Display adapter, but when I click to connect, I receive the message: THAT DIDN'T WORK Try again later and make sure your television is still discoverable. Distance is not a factor!

Before, when connection was being made, the tv screen showed my surface pro., now, nothing changes..

Any ideas?

I feel sorry, but Ramesh has not been of any help since the beginning of this thread.  All his answers are irrelevant to our issue.

Even if he is a Ms Support Engineer he doesn't seem to understand our issue at all.  I'm not sure he even know what is the "Microsoft Wireless Display Adapter".

Hi Sid,

The display adapter does not use your wireless internet router.  I believe a direct wifi connection is established from your PC to the display adapter.

Potentially it was a wifi interference issue??  or loose cable?