Wireless Display Adapter Disconnects

Anonymous
2014-11-01T03:05:49+00:00

Using the adapter with my Surface Pro 3 and I'm seeing lots of disconnects especially during videos. Anyone else seeing this.

***Post moved by the moderator to the appropriate forum category.***

Surface | Surface Pro | Display and screen

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

93 answers

Sort by: Newest
  1. Anonymous
    2015-06-27T03:08:47+00:00

    Hi ajia23

    I don't think the WDA uses your WiFi router, so replacing it wont matter.

    When you say you updated the "driver" do you mean firmware of the device?  Updating the firmware has fixed the problem for me (I believe).

    http://digitalmediaphile.com/index.php/2015/06/08/update-your-microsoft-wireless-display-adapter-firmware/

    Thanks Shawn!

    I said I wanted to get a 5 GHz router because WDA uses the same frequency as the wifi adapter on my PC. So, if my PC is connected using 2.4 GHz, the WDA uses that frequency. I confirmed this using a wifi analyser.

    I have tried with a 5GHz network and I still experienced the same issue despite my WDA reporting that it had the latest firmware and it was connected to the 5GHz network.

    Still looking for a solution, though at this time, I have defaulted back to using a wired connection.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  2. Anonymous
    2015-06-18T00:36:45+00:00

    Hi ajia23

    I don't think the WDA uses your WiFi router, so replacing it wont matter.

    When you say you updated the "driver" do you mean firmware of the device?  Updating the firmware has fixed the problem for me (I believe).

    http://digitalmediaphile.com/index.php/2015/06/08/update-your-microsoft-wireless-display-adapter-firmware/

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2015-06-18T00:26:02+00:00

    I bought the push2TV3000 and with Windows 8 and a specific firmware version, it seemed to work well with my Thinkpad Helix i7. 

    I was very excited!

    Then I had to update my SW to Windows 8.1 and I haven't gotten it to work consistently since for anything more than 20 minutes.

    I updated all the drivers and saw the same behavior both with my Lenovo Thinkpad Helix and my LG G2 phone.

    I purchased the Microsoft WDA hoping it was the Push2tv issue, but I am now experiencing the same disconnect after 10-15 minute issue.

    I installed a wifi spectrum scanner on my phone and I see that the 2.4 GHz spectrum seems busy and so now I want to purchase a 5Ghz wifi router to rule out interference issues.

    Does anybody know whether moving to 5 GHz will make any difference?

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2015-06-04T07:27:58+00:00

    Same issue here. Had been using a Screen Beam Pro and connecting with SP1 and SP3 for ages with no problems. Recently have been using SP1 and it stopped connecting reliably. Figured it might be that the Screen Beam is old. Went and bought the Microsoft Wireless Display Adapter for $98, bring it back to the office and have the very same connection problems. Try to download updated display driver but it won't install. I'm stuck. What's going on?

    Problem: connects for a short while then freezes and is very difficult to reconnect. Same thing happened with the Screen Beam.

    All windows updates are installed.

    Thanks,

    Ian

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2015-06-03T23:22:33+00:00

    Same issue with my HP Envy 14 laptop.

    Is your display adapter getting power from the TV?  I wonder if its worth trying a AC-USB power supply.  Maybe the USB power just isn't enough for power demands when video streams??

    I have tried this with the same results.  My surface, wifi router, and adapter are within 3' of each other.  The adapter disconnects about every 10 minutes.

    Was this answer helpful?

    0 comments No comments