This is a very common problem with the surface book 3. a design flaw which Microsoft won't acknowledge.
Surface Book 3 Nvidia Graphics card disappears after updates.
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Anonymous
I bought the Surface book 3 a few weeks ago. It just installed some updates and now my Nvidia card has disappeared from the device manger.
It was working properly before the updates go installed so now I am suspecting it's something to do with the windows updates. My surface book hasn't received the latest 2004 windows update yet. I have already gone through the Nvidia driver experience app to manual install the graphics card driver but it says it can't detect any graphics card. I am pretty sure a brand new 3grand machine will not be equipped with a faulty graphics card, because that will be stupid. Will be contacting MS soon. Is anyone else experiencing the same problem.
Surface | Surface Book | Display and screen
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Anonymous
2023-09-12T13:19:09+00:00 -
Anonymous
2023-03-26T05:58:38+00:00 I've given up. Just bought a new Dell XPS 9530. It's newer, a zillion times faster in all ways and has no GPU issues. I owned a Surface Book 2, then a Surface Book 3. Been fooled twice, even as an MSFT shareholder, I'll never buy another Surface product. Since I bought the extended warrantee and I have issues with the marking on the keys wearing out and the ever disconnecting GPU, I'm going to send mine in for service, get the refurbished replacement and then I don't know what. I'd feel bad selling a lemon to someone.
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Anonymous
2023-03-25T15:22:48+00:00 The Nvidia GPU still gets disconnected randomly on the Surface Book 3 under Windows 11, latest patches as of 2023-03-25. Renders it pretty useless.
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Anonymous
2023-02-24T23:34:12+00:00 Just go to the Nvidia website and download the latest graphics drivers for your particular GPU, and after installing them and restarting your device it should show up. I originally had the same issue when i reinstalled windows on my computer due to some issues and it fixed it.