When you say near perfect screen, what do you mean? Do you have a little variance near the edges, or in some very specific place?
Considering your experience do you consider screen bleeding something stable or something that may evolve with time ?
Surface Pro 2017 Backlight Bleed
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Anonymous
Question: Why isn't Microsoft acknowledging the new Surface Pro 2017 display backlight bleed defect and ignoring its customers after the launch of the product? When will they solve the problem? Because all of the units have the defect and replacing it at the Microsoft store is not a viable solution at the moment.
My new Surface Pro 2017 core i7 8GB (lot 1722) has backlight bleed on the whole bottom edge and left side of the screen. You don't normally notice it in landscape mode because the black taskbar hides it, but if you read a white background fullscreen article in portrait mode it's pretty obvious with one side of the screen being brighter than the other side.This light bleed is most noticeable in the colours blue and white and harder to see in black colours (which are usually used in backlight bleed tests).
The quickest way to test and see if your screen has this problem is to press CTRL+ALT+DEL and bring up the blue screen. On the bottom of the blue screen you should see a bright blue/white bar compared to the rest of the screen which is the defective light bleed. All the showcase models in the Microsoft Store I looked at had this problem. I have yet to see a new Surface Pro without this defect. Can anyone post a picture of their CTRL+ALT+DEL screen without the light bleed?
I think people who claim not to have it aren't looking close enough to notice it. Is Microsoft going to acknowledge this display defect and are they working on fixing it in future batches?
Also, if I wait more than one month to exchange my Surface Pro would I get a refurbished model or a new one? If they are going to give me a refurbished model I might as well just return this defective device and get a full refund. When we pay premium prices we expect premium quality. This defect would have been acceptable on a cheap tablet, but not a Microsoft product. Please fix the issue as soon as possible!
Tip: If you want to test your screen on different colours go to http://www.deadpixelbuddy.com/ and choose a colour then switch to fullscreen (win key+shift+enter on Edge or F11 on Chrome) and view the fabulous results and take a picture and post it here so we can prove that it's a universal problem.
I AM NOT THE SOURCE OF THE PICTURES BELOW, THEY ARE FROM REPLIES TO THIS POST OR REDDIT LINKS GIVEN BELOW. THE FIRST PICTURE (WHICH HAS BEEN USED IN TECH NEWS WEBSITES) BELONGS TOWALMART MARKETING TEAMUSER ON REDDIT! I HAVE ONLY GATHERED THEM HERE.
Subreddits discussing this topic:
https://www.reddit.com/r/Surface/search?q=backlight+bleed&sort=new&restrict_sr=on&t=month
https://www.reddit.com/r/Surface/comments/6iji8k/surface_pro_2017_backlight_bleeding_survey/
https://www.reddit.com/r/Surface/comments/6k94qe/just_bought_my_new_surface_pro_2017_i_might_be/
https://www.reddit.com/r/Surface/comments/6jggz5/is_this_light_bleed/?st=J4X9C9Y6&sh=319ae1cc
https://www.reddit.com/r/Surface/comments/6jigz0/whats_your_surface_pro_2017_lot_number_any_issues/
https://www.reddit.com/r/Surface/comments/6kv9ky/light_bleed_on_surface_pro_2017/
https://www.reddit.com/r/Surface/comments/6i8lcz/backlight_bleeding_surface_pro_2017_i5_8gb/
https://www.reddit.com/r/Surface/comments/6j8hau/picked_up_brand_new_surface_pro_i7_512gb16g_ram/
As you can see there are A LOT so do not deny the defect and claim it's a minor issue in a few models. TAKE RESPONSIBILITY MICROSOFT!
Edit: I just realized I posted the original issue as a discussion post and therefore it didn't have the requirement for it to be responded like a question, so I'm editing it so people can also click the "Me Too" button until we get an official/semi-official response from a Microsoft representative. I've also added more subreddits and pictures.
UPDATE (17/07/2017 11:25 AM GMT): The broken image links have been fixed.
**ACKNOWLEDGEMENT:**A lot of tech websites have reported the issue and especially used the first image in this post and attributed it to me. I must note that none of these images are mine and they all come from the reddit posts I linked below them. The specific top image is from the user WalmartMarketingTeam
Surface | Surface Pro | Display and screen
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
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Anonymous
2018-07-30T20:42:56+00:00 -
Anonymous
2018-07-30T21:01:19+00:00 When you say near perfect screen, what do you mean? Do you have a little variance near the edges, or in some very specific place?
Considering your experience do you consider screen bleeding something stable or something that may evolve with time ?
I mean its almost perfect except tiny variations around the edges which you wouldn't notice unless you were looking out for it and certainly not enough to be any kind of issue. Must be said its still not as good as my SP3 screen, but more than good enough, and a huge improvement over the original SP2017 I bought.
Screen bleed is a per unit problem, if yours has a problem it'll always be a problem until you change your hardware, and is completely down to sub par QC at the manufacturing stage and maybe even sub standard parts.
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Anonymous
2018-08-04T09:51:23+00:00 I have the same issue however less severe on a batch 1823 Surface.
The bleed is acceptable however still noticeable!
So still not fixed I guess :-(
See the picture:
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Anonymous
2018-08-18T17:06:58+00:00 Well, sad to see they're not doing anything about it. I only wonder how come the first SP4s had it and why was it rectified after some time then. This brings another obvious question: how the f*** come they fixed it in SP4 and then screwed it up again with SP5. It's entirely beyond any reason.
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Anonymous
2018-09-03T02:17:24+00:00 I have the same issue however less severe on a batch 1823 Surface.
The bleed is acceptable however still noticeable!
Let me just say that there's lots of psychology at work here. Of the Stockholm Syndrome variety. The bleed of the quoted post is identical to the earlier batches. Proof, my compensation filter works as is:
Here's what that laptop should look like, to say the bleed is effectively "gone" (again made with the same filter):
And this psychological flaw is not an exception. Here's fromanother thread, where someone notices a small defect. But as ugly as it is, they ignore the other bigger defect screaming at their face:
Check your Surfaces**.** The bleed is real.
Microsoft can do something about it. But chooses not to.