Surface Pro 2017 Backlight Bleed



Kontakt

dies Scheint bei einigen Geräten durch die Hardware zu entstehen - dieses Anliegen ist nur mit einem Austausch lösbar

11:35

well, to translate quickly: it seems like a hardware defekt which Microsoft now acknowledges and is only solvable with a replacement

My new Device arrived, same Problem! The F*cking Display is not mounted in correctly so I can press it in on the Top. 

EDIT: Just called the Surface Support and said that my third Device has the Same Problem, he just hang up! Realy Microsoft please Fire this Guy, if I can proof with Pictures that I have always the Same issues why are they hanging up?

I just tried it, and... well, I don't know what to say, because it does work indeed, but I have mixed feelings about it.

On one hand it's amazing to finally see your display look just as it should out of the box. I would say the effect from your "fix" is a 100% improvement. I'm not going to post any photos due to lack of proper camera - people should try the thing out themselves if they care.

I applaud your persistence, especially since I think I actually WILL use this thing, even if the transition between portrait/landscape is currently a pain in the ****. But then, I work in landscape 99% of the time anyway.

On the other hand, it obviously kinda makes you feel like an idiot to even have to attempt stuff like that. I can just hear the folks from Apple laughing in my head whenever I try a PNG overlay to fix my defective screen. Even if the fix ACTUALLY works and does wonders.

Like I said, mixed feelings. But many thanks, Superficiem.

I still demand Microsoft to do something about the problem, though.

I just decided to return my second device SP i5 4GB, lot 1723 (the previous one was 1720) They were both unusable in portrait mode because of the light bleed issue. Although I don’t think it is a standard lightbleed issue because white and other colors becomes so much brighter in the “bleed”-area than in the rest of the screen. Also the bright areas always seems to be contrasted by an extra dark area close nearby, and pressing some areas while pulling others with a suction cup can often improve the situation temporarily. I think it all comes down to some kind of torque/tentions in the displays resulted by uneven pressure distribution when gluing the displays in place.

   In Sweden it seems like no store can provide anything newer than lot 1723 at the moment (!), and I also haven’t seen any of these older SP2017 with acceptable light distribution, (nothing even close to the worst SP4-units I have seen). Therefore I am very curious if any one have had better luck with the newer lot numbers like 1733 or higher? It seems possible because most complaints on the internet are becoming rather old. If the manufacturing process have improved over time I could bide my time until the LTE release will force the Swedish resellers to bring in newer units… It seem so incredibly annoying to abandon such an otherwise beautiful product because of such an idiotic issue, that really shouldn't be posible when marketing such an ambitious and factory calibrated display!

@DerMikey

Do you find Surface comfortable when held in portrait mode for longer time? Due to its size and weight, I can't imagine myself doing that. For ebooks I'd much rather just pick up a Kindle.

It's very uncomfortable when holding it in my hands, but I use a Kickstand from Ikea (RIMFORSA) and mostly use it at my desk for studying. For reading books on my couch or bed, I use my iPad Air2.