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Actually the title says it all. I have a Surface 3 LTE which connects to the internet just fine! I'm using Vodafone on the Netherlands.
However, at some point I see that I have no internet. The indicator still shows I am connected. And it takes forever for the computer to come to the conclusion that there is a network to connect to (HSPA+) but there is no internet on it. After disconnecting if I want to reconnect I have to enter an APN of which I am pretty sure I have already done that!
A reboot fixes the issue. Then the tablet sees the LTE band/network again and I am happy internetting again.
Any thoughts?
The Surface family includes Surface Pro, Surface Laptop, and other Surface products. Surface is designed to help organizations, students, and consumers be more productive.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi,
I did and got another APN to try. I was just wondering if the Surface 3 LTE could be having an issue with the HSPA+ band and perhaps if I could switch that off.
When my Surface 3 is having issues the Lumia 950 is right next to it perfectly connected to the internet using the same network...
Hello Plantje
Please contact your mobile operator in regards to your LTE connection.
Best regards