Yellow tint on Surface Book Screen

I had the same issue, and had mine replaced back in October. I was told (by a service technician at the Microsoft Store) that this happens when you constantly carry the device in a bag/briefcase and you only close the lid, which puts it in sleep mode. Because it's an "always connected" device, sometimes it will still get emails, updates, notifications in the background. I was told that when the device performs lots of background things, the processor is working and there's no way for the heat to properly dissipate because the vents are all blocked when it's being carried in a bag/briefcase.

It was suggested to actually shut down the Surface Book before putting it in a bag. I was able to get Microsoft to exchange it for me. They sent me an identical model through the mail and I returned the defective one. I didn't have to pay anything; they just put a hold on my credit card for the value until they received the defective item back.

I perform a shut down of my computer each night and it's only in a bag when I travel which isn't very often.  I bought my computer at a military base, but I plan on taking it to the Microsoft Store and see if they can help me.  I'll post an update after I go to the store.  Thanks for your advice.

I took mine into the Microsoft Store where I bought it two years ago.  The tech looked at it, said, "You've got burn-in, huh?" and immediately went in back for a replacement.  When she detached the screen from the keyboard and put it down, I noticed it didn't lie flat, and the screen was bulging.  She said the battery was expanding, and it was imperative to replace it - it could be dangerous. She transferred everything she could to the new computer, took the old one and didn't charge me anything.  (I still have to deal with reinstalling all my programs, but at least the machine isn't about to explode!)

I bought my computer from a military base but I plan on taking it to the Microsoft Store to see if they can help me.  I went to the Microsoft Store twice before when I had a problem with power supply kept going out and they were very helpful.  I'll post an update after I go to the store.  Thanks

I too have this exact same problem. Took it into MS store. Was told it was a known issue, but because my Surface Book is out of warranty the cost to fix is $599. Disappointed.

I too have this exact same problem. Took it into MS store. Was told it was a known issue, but because my Surface Book is out of warranty the cost to fix is $599. Disappointed.

Hi 

I finally took my computer to the MS store today and was told "it would cost $600 to replace my computer because it was out of warranty."  They would replace it with the exact same model and also give me a 90 day warranty.  I asked the technician if it made any sense to him for me to pay an additional $600 for the same model that has known issues and with only a 90 day warranty.  He couldn't say anything.  I also asked about trading in my computer for a new one and he told me that they dealt with a third-party company and based on my specs (i7, 16G RAM, 512GB) I would only get $300 after paying close to $3,000 and it's not yet 3 yrs old.  I told him I would keep this one until it died or caught on fire first.  

I am very disappointed with Microsoft and I am surprised no one has filed a class action lawsuit.

Hi 

I finally took my computer to the MS store today and was told "it would cost $600 to replace my computer because it was out of warranty."  They would replace it with the exact same model and also give me a 90 day warranty.  I asked the technician if it made any sense to him for me to pay an additional $600 for the same model that has known issues and with only a 90 day warranty.  He couldn't say anything.  I also asked about trading in my computer for a new one and he told me that they dealt with a third-party company and based on my specs (i7, 16G RAM, 512GB) I would only get $300 after paying close to $3,000 and it's not yet 3 yrs old.  I told him I would keep this one until it died or caught on fire first.  

I am very disappointed with Microsoft and I am surprised no one has filed a class action lawsuit.