Does anyone know of how I would go around this in New Zealand? I am of course having the same issue and my device is now out of warranty. We have no Microsoft stores in NZ nor a legal route to take unlike the US.
Yellow tint on Surface Book Screen
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Anonymous
I have a really noticeable yellow tint stain on all sides of my Surface Book. I spent well over 3 grand roughly a year or two ago on this "State of the Art" machine and now this? I need this fixed - how do I get this resolved? If its past the time limits you still need to fix this issue, I have seen too many posts on this now and it seems like faulty equipment - not something we should have to have already on this machine we invested so much into!!
Surface | Surface Book | Display and screen
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Anonymous
2020-08-28T17:11:52+00:00 -
Anonymous
2020-08-31T13:06:27+00:00 Does anyone know of how I would go around this in New Zealand? I am of course having the same issue and my device is now out of warranty. We have no Microsoft stores in NZ nor a legal route to take unlike the US.
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Anonymous
2020-08-31T13:07:19+00:00 Guys report! If it exeeds a minimum number, it will be looked into.
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Anonymous
2020-09-02T19:16:18+00:00 Oh great...today I am seeing a yellow tint on the right side of the screen (I only had the bulge before). Was hoping that I'd keep it going until Surface Book 3 comes out. I still like my Surface Book, don't really want to use anything else. Shame Microsoft doesn't care for loyal customers.
Noticing that it's rather a lot hotter than usual...As if I don't have enough problems atm to worry about this too!
Oh no. I have the exact same issue. The yellow tint goes away if I close the lid and let the machine cool down. But yes, it's running very hot sometimes and that's when the yellow tint emerges on the left and right side.
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Anonymous
2020-09-02T20:24:10+00:00 Welcome AmyChin1!
You have just joined an exclusive club...unfortunately 😕
There are quite a few of us, but not enough for Microsoft to care.
How old is your SB? Did you contact Microsoft support? They are well aware of the issue.