I got the same BS as others here in. Took it to an MS store and they want to replace it with a refurbished unit of the same design. I have no interest in returning to the MS store every 12 months with this recurring issue. I dropped nearly 3K on a high end laptop and expected it to be my mainstay for alt least 3 or 4 years. 18 months and the run around is all is all I got for my investment.
Congrats MS, you got me... I won't be back. Too much risk.