Yellow tint on Surface Book Screen

Anonymous
2017-11-16T17:22:24+00:00

I have a really noticeable yellow tint stain on all sides of my Surface Book. I spent well over 3 grand roughly a year or two ago on this "State of the Art" machine and now this? I need this fixed - how do I get this resolved? If its past the time limits you still need to fix this issue, I have seen too many posts on this now and it seems like faulty equipment - not something we should have to have already on this machine we invested so much into!!

Surface | Surface Book | Display and screen

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  1. Anonymous
    2020-02-17T10:21:45+00:00

    I have the yellow screen taint problem, but it only appears after I use my laptop for 10 minutes. I currently have no bulge, but then again I've had this laptop for around 3-4 months now. I am currently on my third Surface Book 1, the previous two were replaced due to battery hardware problems, and the previous two Surface Book 1s were done fairly fast and simple, they just checked my battery status and health. This time, my screen's problem isn't evident and I'm pretty sure I don't have a warranty any more, so would it be alright to go to the Microsoft Store with no warranty and hope for the best? The yellow taints are fairly disturbing when working.

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  2. Anonymous
    2020-02-15T07:40:13+00:00

    Do we need to still be under warranty? Got a refurbished from Microsoft in sept 2019 and my warranty expires this week

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  3. Anonymous
    2019-11-17T13:07:14+00:00

    Thank you for your replies!

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  4. Barb Bowman 80,805 Reputation points MVP Volunteer Moderator
    2019-11-17T12:38:05+00:00

    Going to the Microsoft Store is absolutely the best way to handle this.

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  5. Anonymous
    2019-11-17T11:50:14+00:00

    No, I do not see it on the UEF screen.  And it is intermittent on my screen. I did take 2 pictures with my phone too. I actually made an appointment with the local Microsoft store to see if they can help.  I had my Surface Book 2 for 1 year this past July 2019. Hope they can help me.

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