Surface Pro 3 LGC Battery Degradation

Installed the update yesterday, and there is no improvement over my existing condition.

My surface still shuts down instantly when unplugged. Has anyone actually had their issue resolved after installing this?

I think one of the problems here is a failure of communication.

For instance, it isn't 100% clear to me if the recent software fix of 7 November was expected to fix the issue that I have and that several other people have described or if it was aimed at another issue.

To be quite clear, the symptoms are:

1. When I hover over the battery icon, it currently says  "49% available (plugged in not charging)"
2. When I first became aware there was a problem about a month or two ago, this was "97% available (plugged in not charging)".  It has declined by about 1% per day since then.
3. Since the problem started, the computer has refused to work at all on battery.  The instant ac power is interrupted, it goes off.
4. Not sure if it's related, but, since this problem started, unless I unplug the power lead from the wall socket and them plug it in again before start-up, it goes into an endless start-up loop of self-diagnosing problems.

Since there have been several battery issues described in this thread, I would appreciate it if advice from Microsoft made it quite clear which problem is being addressed, especially in relation to software fixes.

The "fuel gauge" analogy could be interpreted as applying to this problem, but it's also possible that it has nothing to do with it.

Just on another tack, if this problem only affects a few machines, why not do something to make those owners happy.  If it's widespread, how about a bit of urgency in dealing with it? 

Knowing whether or not there is any point in holding out for a software fix would be very helpful.  I'm in desperate need of a portable computer and need to get something else in the meantime if this fiasco goes on much longer.

The 11/7/16 update did not address my LGC battery issue: before the 8/29 update I was getting 5-7 hours of battery life and since then I'm getting 1.5 hours if I'm really lucky.  Yes, I restarted twice after the update installed.  No, I'm not a happy camper.  Here's my battery report to add to the rest.  ~Wendy 

Battery report

Installed batteries

Information about each currently installed battery

Recent usage

Power states over the last 3 days

Battery usage

Battery drains over the last 3 days

Usage history

History of system usage on AC and battery

Battery capacity history

Charge capacity history of the system's batteries

Battery life estimates

Battery life estimates based on observed drains

Current estimate of battery life based on all observed drains since OS install

Just updated the Nov 7th Firmware and my battery went from average 5000 mWh up to 35,000 mWh. I can actually use this as a portable device again. Thank you for not abandoning us using the older Surface products.  Thank you. Now I gotta go get a new battery for my stylus since I think it just died. I can't tell you how happy I am right now. Almost a year, I had this issue.

This is the first time i have read someone else mention the endless stream of reboot loops but I have also had that problem. I thought it wasn't related to the battery issue but now I think it may be a symptom. Same thing to resolve endless reboot loop, if I unplug the AC adapter everything will restart normally once plugged back in.

As others have mentioned, firmware fix seems to be for a different problem, the one discussed here persists.

I don't really understand the fix, seems to me like it was just about making the battery icon "read" correctly. It doesn't really matter what that the battery capacity or icon shows if the surface dies as soon as its unplugged.

Microsoft - Focus on the real problem! your tablet has become a really small, crappy and expensive desktop. Your customers bought this product because of its capacity to run full programs with the convenience of a tablet. If we wanted desktops, we would have bought them instead. Give your customers what they paid for. 

It is offensive that your support team is telling people they are getting a "good" deal on the replacement. $549 for a product that we already paid $1500+ for isn't a deal, its a way to offload old inventory that would otherwise be written off.