Surface Pro 3 LGC Battery Degradation

Anonymous
2017-02-16T00:04:44+00:00

Split from this thread.

Split from this thread.

It was suggested that I open a new thread for this issue that I am having.

Since the Win 10 Anniversary update, I was not able to turn on my Surface Pro 3 i7 512GB with LGC LGC Battery without having it plugged in with the power supply or docking (I own a total of Three Surface Pro 3 Docks at home and 2 offices). It always said "82%, Plugged in, Not Charging", and would always instantly turn off once I pulled off the power supply tab.

I had spoke with a Technical Agent online, had my Pro 3 remote accessed, did all the proposed solutions, and even had a call from Bellevue, WA (I live in Hong Kong) before I found out that it was a software issue as stated by Microsoft.

With Auto Update turned on, I was notified that I should restart my Pro 3 this morning while I was on the docking station. I was happy that this issue was going to be resolved, but now I am disappointed that this firmware update did nothing for my Pro 3.

I'm hoping that someone out there has some suggestions.

Thank You.

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  1. Anonymous
    2016-10-18T15:52:23+00:00

    Split from this thread.

    Anyone else getting the black "Trusted Platform Module" startup screen as well? I'm getting it randomly on reboot, it won't respond, can't exit out, but if hold down power button, I can eventually get it to boot up (plugged in of course). This one has the LG battery, surprisingly - seems most others are having problems with the other battery. I pasted the entire battery report below. It looks like something happened October 3rd? I'm going to go back through all the logs & updates to see if I can find anything from that date. 

    Battery report
    COMPUTER NAME ************
    SYSTEM PRODUCT NAME Microsoft Corporation Surface Pro 3
    BIOS 3.11.1450 05/27/2016
    OS BUILD 10586.633.amd64fre.th2_release.161004-1602
    PLATFORM ROLE Slate
    CONNECTED STANDBY Supported
    REPORT TIME 2016-10-1811:01:28
    Installed batteries
    Information about each currently installed battery
    BATTERY 1
    NAME X883815
    MANUFACTURER LGC-LGC
    SERIAL NUMBER 1182670340
    CHEMISTRY LION
    DESIGN CAPACITY 42,157 mWh
    FULL CHARGE CAPACITY 32,004 mWh
    CYCLE COUNT 26
    Recent usage
    Power states over the last 3 days
    START TIME STATE SOURCE CAPACITY REMAINING
    2016-10-1611:20:57 Suspended 86% 27,603 mWh
    11:21:55 Active AC 86% 27,603 mWh
    2016-10-1713:15:27 Connected standby AC 86% 27,588 mWh
    13:27:54 Active AC 86% 27,588 mWh
    13:50:07 Connected standby AC 86% 27,588 mWh
    14:42:11 Active AC 86% 27,580 mWh
    16:35:19 Connected standby AC 86% 27,573 mWh
    16:37:39 Active AC 86% 27,573 mWh
    17:12:50 Connected standby AC 86% 27,565 mWh
    21:13:12 Suspended 86% 27,535 mWh
    2016-10-1810:18:22 Connected standby AC 86% 27,459 mWh
    10:18:22 Active AC 86% 27,459 mWh
    10:41:23 Connected standby AC 86% 27,451 mWh
    11:00:00 Active AC 86% 27,451 mWh
    11:00:00 Report generated AC 86% 27,451 mWh
    Battery usage
    Battery drains over the last 3 days
    START TIME STATE DURATION ENERGY DRAINED
    - - - - -
    Usage history
    History of system usage on AC and battery
    BATTERY DURATION AC DURATION
    PERIOD ACTIVE CONNECTED STANDBY ACTIVE CONNECTED STANDBY
    2015-06-08 - 2015-06-15 0:42:20 22:40:06 22:31:49 13:38:28
    2015-06-15 - 2015-06-22 9:18:34 25:32:04 19:52:59 15:10:56
    2015-06-22 - 2015-06-29 3:51:55 11:45:39 18:49:06 16:49:27
    2015-06-29 - 2015-07-06 0:30:24 15:54:23 13:31:46 10:44:40
    2015-07-06 - 2015-07-14 0:50:52 3:36:58 30:15:02 9:11:44
    2015-07-14 - 2015-07-20 1:01:28 - - -
    2015-07-20 - 2015-07-27 0:17:04 4:11:26 17:01:49 17:22:54
    2015-07-27 - 2015-08-03 0:08:03 17:30:09 25:05:41 14:36:00
    2015-08-03 - 2015-08-10 0:17:49 1:34:49 21:41:01 13:02:57
    2015-08-10 - 2015-08-17 0:26:12 - 12:31:48 13:07:51
    2015-08-17 - 2015-08-24 0:00:21 - 16:15:38 10:59:20
    2015-08-24 - 2015-08-31 4:15:26 27:31:50 141:55:14 90:36:35
    2015-08-31 - 2015-09-09 0:15:58 1:27:58 22:37:47 10:51:58
    2015-09-09 - 2015-09-14 1:38:52 0:40:29 13:55:16 6:51:07
    2015-09-14 - 2015-09-21 - - 22:35:27 16:54:58
    2015-09-21 - 2015-09-28 1:56:37 0:41:46 54:02:58 30:49:00
    2015-09-28 - 2015-10-05 0:06:59 1:03:44 20:17:15 12:59:17
    2015-10-05 - 2015-10-13 0:46:53 0:04:03 22:28:00 11:47:04
    2015-10-13 - 2015-10-19 - - 16:15:16 14:26:12
    2015-10-19 - 2015-10-26 0:45:19 0:41:12 20:15:04 15:25:07
    2015-10-26 - 2015-11-02 1:03:03 11:00:08 18:03:20 21:10:51
    2015-11-02 - 2015-11-08 1:54:33 2:36:46 18:33:12 7:47:28
    2015-11-08 - 2015-11-16 1:26:08 0:17:50 - -
    2015-11-16 - 2015-11-23 1:11:54 16:05:35 16:24:23 19:13:42
    2015-11-23 - 2015-11-30 - - 6:45:55 11:48:41
    2015-11-30 - 2015-12-07 1:55:37 4:11:50 19:04:42 11:48:14
    2015-12-07 - 2015-12-14 3:40:31 4:03:13 14:44:38 15:54:28
    2015-12-14 - 2015-12-21 0:44:26 - 20:20:03 10:45:05
    2015-12-21 - 2015-12-28 1:06:29 0:47:47 13:19:41 4:21:07
    2015-12-28 - 2016-01-04 0:51:23 0:08:58 10:33:53 4:50:16
    2016-01-04 - 2016-01-11 3:10:20 2:24:05 22:59:11 10:19:12
    2016-01-11 - 2016-01-19 0:29:28 - 18:38:58 10:57:57
    2016-01-19 - 2016-01-25 0:05:48 - 15:14:55 10:40:20
    2016-01-25 - 2016-02-01 0:06:22 2:05:50 14:49:08 10:22:13
    2016-02-01 - 2016-02-08 0:21:56 0:53:56 21:17:45 9:16:06
    2016-02-08 - 2016-02-16 2:42:16 1:50:15 38:12:58 22:56:20
    2016-02-16 - 2016-02-22 0:39:58 6:13:57 15:39:37 12:08:12
    2016-02-22 - 2016-02-29 0:23:06 0:39:37 17:30:06 12:01:18
    2016-02-29 - 2016-03-07 1:33:44 4:10:16 23:14:19 15:11:48
    2016-03-07 - 2016-03-13 9:09:35 7:12:05 12:56:01 7:00:32
    2016-03-13 - 2016-03-21 1:01:51 0:00:36 18:19:32 12:42:46
    2016-03-21 - 2016-03-28 1:40:31 7:15:41 13:07:55 5:27:32
    2016-03-28 - 2016-04-04 4:27:37 6:12:34 13:33:37 5:33:35
    2016-04-04 - 2016-04-11 4:47:49 6:49:04 7:20:05 7:16:51
    2016-04-11 - 2016-04-18 3:29:23 6:46:09 16:34:41 7:16:52
    2016-04-18 - 2016-04-25 1:42:59 0:55:13 17:01:54 13:13:35
    2016-04-25 - 2016-05-02 0:34:28 0:27:27 17:01:49 16:12:38
    2016-05-02 - 2016-05-09 0:36:17 6:52:32 17:01:44 10:48:01
    2016-05-09 - 2016-05-16 2:15:49 1:03:29 16:25:10 16:27:55
    2016-05-16 - 2016-05-23 0:40:55 12:00:16 21:05:30 13:41:07
    2016-05-23 - 2016-05-31 0:40:55 12:00:16 30:46:54 22:25:07
    2016-05-31 - 2016-06-06 0:29:35 0:58:06 12:09:30 8:33:50
    2016-06-06 - 2016-06-13 1:31:22 10:31:12 15:28:48 9:01:25
    2016-06-13 - 2016-06-19 2:10:04 6:39:23 16:03:00 10:12:40
    2016-06-19 - 2016-06-27 4:02:26 25:02:22 48:50:40 29:51:47
    2016-06-27 - 2016-07-05 0:40:18 15:34:02 16:34:41 18:23:20
    2016-07-05 - 2016-07-11 - - 17:36:56 8:09:58
    2016-07-11 - 2016-07-18 1:47:11 0:48:46 3:02:27 -
    2016-07-18 - 2016-07-25 2:53:52 3:47:58 17:37:25 11:40:54
    2016-07-25 - 2016-08-01 1:10:36 1:42:55 20:34:28 11:38:09
    2016-08-01 - 2016-08-08 2:11:25 2:37:52 16:51:58 8:36:59
    2016-08-08 - 2016-08-15 1:08:25 1:03:05 15:04:47 4:30:51
    2016-08-15 - 2016-08-22 0:12:50 8:23:31 0:44:06 -
    2016-08-22 - 2016-08-29 1:22:44 2:24:01 23:23:11 8:26:26
    2016-08-29 - 2016-09-05 2:38:21 1:49:43 14:17:19 12:23:27
    2016-09-05 - 2016-09-12 0:56:59 0:18:16 15:15:12 7:01:35
    2016-09-12 - 2016-09-19 1:30:43 11:02:26 16:12:40 4:53:45
    2016-09-19 - 2016-09-26 0:12:59 0:49:14 22:34:05 14:42:25
    2016-09-26 - 2016-10-03 1:41:08 2:17:22 16:42:52 16:53:10
    2016-10-03 - 2016-10-10 2:16:02 3:56:39 18:10:20 11:55:45
    10/11/2016 - - 14:48:07 1:09:52
    10/12/2016 - - 592635:47:21 0:39:31
    10/13/2016 - - 23:33:23 -
    10/14/2016 - - 20:23:07 1:06:51
    10/15/2016 - - 23:59:59 -
    10/16/2016 - - 23:59:01 -
    10/17/2016 - - 16:05:55 5:07:10
    Battery capacity history
    Charge capacity history of the system's batteries
    PERIOD FULL CHARGE CAPACITY DESIGN CAPACITY
    2015-06-08 - 2015-06-15 42,203 mWh 42,157 mWh
    2015-06-15 - 2015-06-22 42,535 mWh 42,157 mWh
    2015-06-22 - 2015-06-29 42,811 mWh 42,157 mWh
    2015-06-29 - 2015-07-06 42,910 mWh 42,157 mWh
    2015-07-06 - 2015-07-14 42,970 mWh 42,157 mWh
    2015-07-14 - 2015-07-20 42,955 mWh 42,157 mWh
    2015-07-20 - 2015-07-27 43,041 mWh 42,157 mWh
    2015-07-27 - 2015-08-03 43,200 mWh 42,157 mWh
    2015-08-03 - 2015-08-10 43,235 mWh 42,157 mWh
    2015-08-10 - 2015-08-17 43,168 mWh 42,157 mWh
    2015-08-17 - 2015-08-24 43,242 mWh 42,157 mWh
    2015-08-24 - 2015-08-31 43,124 mWh 42,157 mWh
    2015-08-31 - 2015-09-09 43,062 mWh 42,157 mWh
    2015-09-09 - 2015-09-14 43,367 mWh 42,157 mWh
    2015-09-14 - 2015-09-21 43,685 mWh 42,157 mWh
    2015-09-21 - 2015-09-28 43,567 mWh 42,157 mWh
    2015-09-28 - 2015-10-05 43,571 mWh 42,157 mWh
    2015-10-05 - 2015-10-13 43,571 mWh 42,157 mWh
    2015-10-13 - 2015-10-19 43,571 mWh 42,157 mWh
    2015-10-19 - 2015-10-26 43,557 mWh 42,157 mWh
    2015-10-26 - 2015-11-02 43,613 mWh 42,157 mWh
    2015-11-02 - 2015-11-08 43,768 mWh 42,157 mWh
    2015-11-08 - 2015-11-16 43,464 mWh 42,157 mWh
    2015-11-16 - 2015-11-23 43,570 mWh 42,157 mWh
    2015-11-23 - 2015-11-30 43,782 mWh 42,157 mWh
    2015-11-30 - 2015-12-07 43,821 mWh 42,157 mWh
    2015-12-07 - 2015-12-14 43,650 mWh 42,157 mWh
    2015-12-14 - 2015-12-21 43,465 mWh 42,157 mWh
    2015-12-21 - 2015-12-28 43,449 mWh 42,157 mWh
    2015-12-28 - 2016-01-04 43,430 mWh 42,157 mWh
    2016-01-04 - 2016-01-11 43,483 mWh 42,157 mWh
    2016-01-11 - 2016-01-19 43,632 mWh 42,157 mWh
    2016-01-19 - 2016-01-25 43,564 mWh 42,157 mWh
    2016-01-25 - 2016-02-01 43,472 mWh 42,157 mWh
    2016-02-01 - 2016-02-08 43,479 mWh 42,157 mWh
    2016-02-08 - 2016-02-16 43,467 mWh 42,157 mWh
    2016-02-16 - 2016-02-22 43,178 mWh 42,157 mWh
    2016-02-22 - 2016-02-29 43,454 mWh 42,157 mWh
    2016-02-29 - 2016-03-07 43,404 mWh 42,157 mWh
    2016-03-07 - 2016-03-13 43,121 mWh 42,157 mWh
    2016-03-13 - 2016-03-21 42,743 mWh 42,157 mWh
    2016-03-21 - 2016-03-28 42,571 mWh 42,157 mWh
    2016-03-28 - 2016-04-04 42,248 mWh 42,157 mWh
    2016-04-04 - 2016-04-11 41,850 mWh 42,157 mWh
    2016-04-11 - 2016-04-18 41,547 mWh 42,157 mWh
    2016-04-18 - 2016-04-25 41,329 mWh 42,157 mWh
    2016-04-25 - 2016-05-02 41,131 mWh 42,157 mWh
    2016-05-02 - 2016-05-09 40,270 mWh 42,157 mWh
    2016-05-09 - 2016-05-16 39,570 mWh 42,157 mWh
    2016-05-16 - 2016-05-23 38,646 mWh 42,157 mWh
    2016-05-23 - 2016-05-31 38,599 mWh 42,157 mWh
    2016-05-31 - 2016-06-06 38,380 mWh 42,157 mWh
    2016-06-06 - 2016-06-13 37,834 mWh 42,157 mWh
    2016-06-13 - 2016-06-19 36,465 mWh 42,157 mWh
    2016-06-19 - 2016-06-27 36,805 mWh 42,157 mWh
    2016-06-27 - 2016-07-05 35,745 mWh 42,157 mWh
    2016-07-05 - 2016-07-11 35,146 mWh 42,157 mWh
    2016-07-11 - 2016-07-18 35,363 mWh 42,157 mWh
    2016-07-18 - 2016-07-25 35,138 mWh 42,157 mWh
    2016-07-25 - 2016-08-01 33,600 mWh 42,157 mWh
    2016-08-01 - 2016-08-08 33,600 mWh 42,157 mWh
    2016-08-08 - 2016-08-15 33,600 mWh 42,157 mWh
    2016-08-15 - 2016-08-22 33,600 mWh 42,157 mWh
    2016-08-22 - 2016-08-29 32,138 mWh 42,157 mWh
    2016-08-29 - 2016-09-05 32,495 mWh 42,157 mWh
    2016-09-05 - 2016-09-12 32,430 mWh 42,157 mWh
    2016-09-12 - 2016-09-19 31,230 mWh 42,157 mWh
    2016-09-19 - 2016-09-26 32,155 mWh 42,157 mWh
    2016-09-26 - 2016-10-03 31,941 mWh 42,157 mWh
    2016-10-03 - 2016-10-10 32,004 mWh 42,157 mWh
    10/11/2016 32,004 mWh 42,157 mWh
    10/12/2016 32,003 mWh 42,156 mWh
    10/13/2016 32,004 mWh 42,157 mWh
    10/14/2016 32,004 mWh 42,157 mWh
    10/15/2016 32,004 mWh 42,157 mWh
    10/16/2016 32,004 mWh 42,157 mWh
    10/17/2016 32,004 mWh 42,157 mWh
    Battery life estimates
    Battery life estimates based on observed drains
    AT FULL CHARGE AT DESIGN CAPACITY
    PERIOD ACTIVE CONNECTED STANDBY ACTIVE CONNECTED STANDBY
    2015-06-08 - 2015-06-15 16:03:38 103:41:34 16:02:35 103:34:47
    15 % / 16 h 15 % / 16 h
    2015-06-15 - 2015-06-22 39:15:36 265:09:46 38:54:40 262:48:23
    6 % / 16 h 6 % / 16 h
    2015-06-22 - 2015-06-29 7:49:23 82:18:37 7:42:13 81:03:10
    19 % / 16 h 20 % / 16 h
    2015-06-29 - 2015-07-06 - 152:13:02 - 149:32:46
    11 % / 16 h 11 % / 16 h
    2015-07-06 - 2015-07-14 8:14:03 153:50:45 8:04:42 150:56:06
    10 % / 16 h 11 % / 16 h
    2015-07-14 - 2015-07-20 6:12:20 - 6:05:25 -
    2015-07-20 - 2015-07-27 - - - -
    2015-07-27 - 2015-08-03 17:43:29 151:53:23 17:17:48 148:13:21
    11 % / 16 h 11 % / 16 h
    2015-08-03 - 2015-08-10 - - - -
    2015-08-10 - 2015-08-17 5:20:45 - 5:13:14 -
    2015-08-17 - 2015-08-24 4:08:06 - 4:01:53 -
    2015-08-24 - 2015-08-31 8:07:09 196:45:22 7:56:14 192:20:39
    8 % / 16 h 8 % / 16 h
    2015-08-31 - 2015-09-09 - - - -
    2015-09-09 - 2015-09-14 6:59:41 99:11:19 6:47:58 96:25:16
    16 % / 16 h 17 % / 16 h
    2015-09-14 - 2015-09-21 - - - -
    2015-09-21 - 2015-09-28 6:15:43 100:05:26 6:03:34 96:51:04
    16 % / 16 h 17 % / 16 h
    2015-09-28 - 2015-10-05 - - - -
    2015-10-05 - 2015-10-13 6:18:34 196:04:10 6:06:16 189:42:23
    8 % / 16 h 8 % / 16 h
    2015-10-13 - 2015-10-19 - - - -
    2015-10-19 - 2015-10-26 6:43:19 218:18:53 6:30:21 211:17:52
    7 % / 16 h 8 % / 16 h
    2015-10-26 - 2015-11-02 5:11:58 373:24:58 5:01:33 360:56:59
    4 % / 16 h 4 % / 16 h
    2015-11-02 - 2015-11-08 7:22:23 322:07:47 7:06:06 310:16:22
    5 % / 16 h 5 % / 16 h
    2015-11-08 - 2015-11-16 6:26:56 114:19:21 6:15:18 110:53:05
    14 % / 16 h 14 % / 16 h
    2015-11-16 - 2015-11-23 8:20:06 187:10:46 8:03:53 181:06:33
    9 % / 16 h 9 % / 16 h
    2015-11-23 - 2015-11-30 - - - -
    2015-11-30 - 2015-12-07 10:36:38 35:44:54 10:12:28 34:23:28
    45 % / 16 h 47 % / 16 h
    2015-12-07 - 2015-12-14 7:50:56 245:45:00 7:34:49 237:20:40
    7 % / 16 h 7 % / 16 h
    2015-12-14 - 2015-12-21 5:44:48 - 5:34:26 -
    2015-12-21 - 2015-12-28 5:57:16 92:31:10 5:46:39 89:46:06
    17 % / 16 h 18 % / 16 h
    2015-12-28 - 2016-01-04 7:05:37 209:22:00 6:53:09 203:13:47
    8 % / 16 h 8 % / 16 h
    2016-01-04 - 2016-01-11 5:21:25 65:05:58 5:11:37 63:06:51
    25 % / 16 h 25 % / 16 h
    2016-01-11 - 2016-01-19 6:32:27 - 6:19:11 -
    2016-01-19 - 2016-01-25 - - - -
    2016-01-25 - 2016-02-01 - 20:58:23 - 20:20:19
    76 % / 16 h 79 % / 16 h
    2016-02-01 - 2016-02-08 15:09:05 21:58:52 14:41:27 21:18:46
    73 % / 16 h 75 % / 16 h
    2016-02-08 - 2016-02-16 6:16:01 40:26:26 6:04:41 39:13:19
    40 % / 16 h 41 % / 16 h
    2016-02-16 - 2016-02-22 6:50:34 33638:21:38 6:40:52 32842:56:16
    - / 16 h - / 16 h
    2016-02-22 - 2016-02-29 5:05:39 421:56:12 4:56:32 409:20:35
    4 % / 16 h 4 % / 16 h
    2016-02-29 - 2016-03-07 6:40:42 3352:38:47 6:29:11 3256:19:28
    - / 16 h - / 16 h
    2016-03-07 - 2016-03-13 8:14:40 120:24:27 8:03:36 117:42:56
    13 % / 16 h 14 % / 16 h
    2016-03-13 - 2016-03-21 7:57:11 53:25:43 7:50:39 52:41:46
    30 % / 16 h 30 % / 16 h
    2016-03-21 - 2016-03-28 7:10:29 216:10:15 7:06:18 214:04:07
    7 % / 16 h 7 % / 16 h
    2016-03-28 - 2016-04-04 7:03:05 213:16:54 7:02:10 212:49:20
    8 % / 16 h 8 % / 16 h
    2016-04-04 - 2016-04-11 6:18:44 156:46:17 6:21:31 157:55:17
    10 % / 16 h 10 % / 16 h
    2016-04-11 - 2016-04-18 6:22:28 277:37:45 6:28:05 281:42:20
    6 % / 16 h 6 % / 16 h
    2016-04-18 - 2016-04-25 8:45:19 227:44:58 8:55:51 232:18:44
    7 % / 16 h 7 % / 16 h
    2016-04-25 - 2016-05-02 3:57:37 107:31:41 4:03:32 110:12:37
    15 % / 16 h 15 % / 16 h
    2016-05-02 - 2016-05-09 5:27:27 55:02:43 5:42:48 57:37:29
    29 % / 16 h 28 % / 16 h
    2016-05-09 - 2016-05-16 6:07:11 20:22:59 6:31:12 21:42:57
    78 % / 16 h 74 % / 16 h
    2016-05-16 - 2016-05-23 6:20:23 42:07:16 6:54:56 45:56:52
    38 % / 16 h 35 % / 16 h
    2016-05-23 - 2016-05-31 6:19:55 42:04:12 6:54:56 45:56:52
    38 % / 16 h 35 % / 16 h
    2016-05-31 - 2016-06-06 3:03:18 232:16:44 3:21:20 255:08:15
    7 % / 16 h 6 % / 16 h
    2016-06-06 - 2016-06-13 4:55:43 33:12:23 5:29:31 37:00:02
    48 % / 16 h 43 % / 16 h
    2016-06-13 - 2016-06-19 5:40:30 119:55:24 6:33:39 138:38:34
    13 % / 16 h 12 % / 16 h
    2016-06-19 - 2016-06-27 5:23:26 40:20:06 6:10:28 46:12:01
    40 % / 16 h 35 % / 16 h
    2016-06-27 - 2016-07-05 5:44:37 17:31:59 6:46:26 20:40:41
    91 % / 16 h 77 % / 16 h
    2016-07-05 - 2016-07-11 - - - -
    2016-07-11 - 2016-07-18 3:29:44 110:58:26 4:10:02 132:17:40
    14 % / 16 h 12 % / 16 h
    2016-07-18 - 2016-07-25 5:06:01 115:23:19 6:07:09 138:26:18
    14 % / 16 h 12 % / 16 h
    2016-07-25 - 2016-08-01 5:04:33 82:20:00 6:22:06 103:18:04
    19 % / 16 h 15 % / 16 h
    2016-08-01 - 2016-08-08 6:14:35 112:54:21 7:49:58 141:39:35
    14 % / 16 h 11 % / 16 h
    2016-08-08 - 2016-08-15 4:43:46 84:30:48 5:56:02 106:02:12
    19 % / 16 h 15 % / 16 h
    2016-08-15 - 2016-08-22 1:40:04 35:07:55 2:05:33 44:04:44
    46 % / 16 h 36 % / 16 h
    2016-08-22 - 2016-08-29 1:40:49 11:24:10 2:12:15 14:57:27
    140 % / 16 h 107 % / 16 h
    2016-08-29 - 2016-09-05 1:41:02 6:55:52 2:11:04 8:59:31
    231 % / 16 h 178 % / 16 h
    2016-09-05 - 2016-09-12 1:59:28 12:23:16 2:35:18 16:06:12
    129 % / 16 h 99 % / 16 h
    2016-09-12 - 2016-09-19 2:07:23 9:47:17 2:51:58 13:12:46
    163 % / 16 h 121 % / 16 h
    2016-09-19 - 2016-09-26 1:33:06 7:44:55 2:02:03 10:09:33
    206 % / 16 h 157 % / 16 h
    2016-09-26 - 2016-10-03 1:58:13 147:43:53 2:36:02 194:58:55
    11 % / 16 h 8 % / 16 h
    2016-10-03 - 2016-10-10 1:46:28 6:58:31 2:20:15 9:11:18
    229 % / 16 h 174 % / 16 h
    10/11/2016 - - - -
    10/12/2016 - - - -
    10/13/2016 - - - -
    10/14/2016 - - - -
    10/15/2016 - - - -
    10/16/2016 - - - -
    10/17/2016 - - - -
    Current estimate of battery life based on all observed drains since OS install
    Since OS install 4:38:50 46:11:37 6:07:18 60:50:54
    35 % / 16 h 26 % / 16 h

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  2. Anonymous
    2016-10-19T07:33:02+00:00

    Yeah, the keyboard cover won't work when this happens (happened to me this morning), but the Touchscreen works, so you can exit from it instead of doing a hard reboot.

    In other news

    http://deadspin.com/bill-belichick-is-sick-of-those-stupid-microsoft-tablet-1787931452

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  3. Anonymous
    2016-10-19T20:14:32+00:00

    Yes, This happens to my surface as well (Also LG battery that is not charging).

    This is why I indicated that this is a FW/BIOS issue. No OS will fix this issue. You can try installing windows 8, 8 .1 ,7, XP, 3.1, DOS, or even OS X/Ubuntu, but this will not address the issue.

    Whatever changes were made in the FW update to fix the Simplo battery issues within the Aug 29th update is what caused this issue.

    If we were able to rollback our FW via a BIOS flash, we can confirm if this fixes the issue.

    I can volunteer my device if you would like to test this out.

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  4. Anonymous
    2016-10-19T20:53:38+00:00

    If what you say is correct, and the update bricked, or should I say tethered my tablet, it is disappointing and infuriating that a fix, solution, or communication have not been made available.

    I have given up on waiting and have started the process of my Amex extended warranty benefit. I only have two months to be within that time period.

    I would have paid the $200 for the battery replacement like Microsoft Surface team had said in writing during the launch of the SP3. But it turns out they were liars. Or Microsoft made them liars.

    Of course this goes without saying my faith in Microsoft has been completely destroyed. I just wanted to put that out there. 

    I will watch this board, but probably wont be posting or actively trying to find solutions for this failure anymore.

    Goodbye Microsoft. Goodbye MSDN Subscription. Goodbye Azure. At least your keyboards and mice are still good.

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  5. Anonymous
    2016-10-31T20:36:09+00:00

    nearly 6 weeks now and no update

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